You might encounter the following issues while performing restores.
Centralized restore issue with unchanged DBID
When you perform a centralized Oracle restore and select the option to change the database ID (DBID), the centralized restore might display the following error message:
Unable to complete changeDbid command: NID-00137: All datafiles that are not dropped should be readable.
In this case, the DBID is not changed after the restore. To change the DBID manually, use the instructions on the following Oracle site:
Centralized restore issue with audit file destination
When you perform a centralized Oracle restore, the restore job might fail with the following error message:
RMAN-04014: startup failed: ORA-09925: Unable to create audit trail file
Linux-x86_64 Error: 2: No such file or directory
To resolve this issue, complete either of the following actions:
Create an Oracle database audit folder on the target host system, similar to the audit folder on the source host system.
Specify the
audit_file_dest parameter setting in the
Configure SPFILE Parameters (optional) option in the
PowerProtect Data Manager UI, as described in step 8 in
Performing centralized disaster recovery of an Oracle database or group. For example, specify the
Parameter and
Value field settings in the UI as follows:
Parameter: audit_file_dest
Value: /u01/app/oracle/admin/source/adump
Disaster recovery might fail on same host with same SID
When you perform a disaster recovery to the same production host with the same SID by selecting an Oracle Incremental Merge backup copy, the disaster recovery might fail with the following type of error message:
Unable to perform live proxy restore as provided dbname '<database_name>' exists in the host.
As a workaround, complete the following steps:
Ensure that the database is in a deleted or shutdown state.
Ensure that the spfile and pfile of the database do not exist in the Oracle home directory.
Ensure that the database information is removed or commented out in the
/etc/oratab file.
If you will perform the disaster recovery using the BoostFS protocol, check for a mounted NFS export. If an NFS export is mounted, unmount the NFS export manually.
Rerun the disaster recovery.
Instant access recovery might fail with NFS version 4
A centralized instant access recovery of an Oracle Incremental Merge backup that uses the NFS protocol version 4 might fail. The following error message appears on the
Details tab in the
Protection Jobs window:
ARO0507: PowerProtect Data Manager Oracle agent cannot perform the restore for the Oracle database.
As a workaround, run the following command from the DD console to enable the idmap service in DD:
nfs option set nfs4-idmap-active-directory enable
Instant access recovery issue might prevent cleanup through
PowerProtect Data Manager UI
For an unknown reason, a centralized instant access recovery of an Oracle Incremental Merge backup might produce an incorrect report of an "unexpected" status for the recovery. This result prevents the automatic cleanup of the instant access recovery through the
PowerProtect Data Manager UI.
As a workaround, you can complete the following steps to perform a manual cleanup of the instant access recovery.
To perform a query, run the
ddutil command. For example, in the following
ddutil command, fstdb is the source database name:
./ddutil -O OIM -n query -a SID=fstdb
Live information found for database 'fstdb' with dbid:'2263439361':
CLIENT : 'PLCTLP-bede9df3-3951-435e-bf86-bab32dea3090'.
SID : 'door'
DBID : '2263439361'
BACKUP_PATH : '/IA-PLC-dcr-blrv003c081-cf147/PLCTLP-bede9df3-3951-435e-bf86-bab32dea3090/2263439361_87f1f629/full/restore/door_03062023151711'.
BACKUP_HOST : '10.125.198.116'.
STORAGE_UNIT : 'IA-PLC-dcr-blrv003c081-cf147'.
NFS_MOUNT : 'TRUE'
Edit the
rman_agent_oim.config file, using the output details from the preceding step. For example:
[GENERAL]
RMAN_AGENT_HOME = /home/oracle/opt/dpsapps/rmanagent
BOOSTFS_INSTALL_DIR = /opt/emc/boostfs #only required in case of BoostFS
CLIENT = PLCTLP-bede9df3-3951-435e-bf86-bab32dea3090
[SID_door]
BACKUP_HOST = 10.125.198.116
STORAGE_UNIT = IA-PLC-dcr-blrv003c081-cf147
ORACLE_HOME = /home/oracle/dual/oracle/product/12.2.0/dbhome_1
NFS_MOUNT =TRUE #only required in case of NFS
BACKUP_PATH =/IA-PLC-dcr-blrv003c081-cf147/PLCTLP-bede9df3-3951-435e-bf86-bab32dea3090/2263439361_87f1f629/full/restore/door_03062023151711
OIM_TAG = 2263439361 #DBID output from ddutil query
To perform the manual cleanup, run the
ddbmoim command from $RMAN_AGENT_HOME with the Oracle user. For example:
./bin/ddbmoim --dbname door -z config/rman_agent_oim.cfg -o livemount-cleanup -a ORACLE_OS_USER=oracle
The latest
PowerProtect Oracle RMAN Agent Administration Guide provides details about the
ddbmoim command.
NOTE:In case of NFS, if the unmount fails, manually unmount the path as the root user.
Oracle database becomes unavailable after centralized restore and PowerProtect agent restart or update
An Oracle database becomes unavailable for backups or other operations after the following operations occur:
You perform a centralized disaster recovery that restores an Oracle database.
At a later time, you restart or update the PowerProtect agent.
As a workaround, shut down and restart the Oracle database immediately after performing a centralized disaster recovery.
Troubleshooting issues with centralized and self-service restores of Data Guard backups
You might encounter the following issues with centralized and self-service restores of Data Guard backups:
A centralized restore of a Data Guard backup that restores a stand-alone database might discover the newly restored database as a Data Guard database.
As a workaround, when you perform the centralized restore in the
PowerProtect Data Manager UI, add the following
log_archive_config parameter setting on the
SPFILE Options page under
Configure spfile parameters (optional). The parameter value is two single quotes (''):
Parameter: log_archive_config,
Value: ''
A self-service restore of a Data Guard backup that restores a stand-alone database might discover the newly restored database as a Data Guard database.
As a workaround, after the restore is completed and before you register the database with
PowerProtect Data Manager, perform the following steps:
Run the following SQL command to unset the
log_archive_config parameter. The parameter value is two single quotes (''):
SQL> alter system set log_archive_config='';
Run the following SQL command to stop the database:
SQL> shutdown immediate;
Run the following SQL command to start the database:
SQL> startup;
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