PowerProtect Data Manager 19.16 Microsoft Exchange Server User Guide

Microsoft Exchange Server shell does not display the expected command prompt after point-in-time restore

After a successful Microsoft Exchange Server point-in-time restore, the Microsoft Exchange Server shell becomes suspended and does not display the expected command prompt.

Perform either of the following operations to restore the Microsoft Exchange Server shell:

• Terminate the nsriscsi.exe processes manually in the Task Manager.
• Relaunch the Microsoft Exchange Server shell to perform other operations.

Troubleshooting restores of multiple databases from multiple policies

During a centralized restore of multiple databases from multiple policies, the backup copies are on separate DD systems. In this case, the Select Copy page displays the following message for one of the databases:

No copies are available for the listed assets. The restore operation will not include these assets.

You also cannot perform the centralized restore of multiple databases from multiple policies when the backup copies are on separate storage units in the same DD system.

As a workaround, perform the centralized restore of each database separately.