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PowerProtect Data Manager 19.16 Administrator Guide

Remove protection storage

Certain maintenance tasks should be performed before removing a protection storage system.

About this task

NOTE: To remove a DDMC that no longer manages any DD systems, contact Customer Support.
Follow these steps to remove a protection storage system.
CAUTION:If these steps are not performed in sequence, an increasing number of PowerProtect Data Manager operations start to fail and system performance is degraded.

Steps

  1. Wait for all backup copies that use the DD system to expire. The expiration time can be reduced by editing the retention value of the backup copies from the Assets > View Copies window.
  2. For each protection policy that uses the DD system, either edit the protection policy and replace the DD system or remove the protection policy altogether.
  3. Remove the DD system from PowerProtect Data Manager.
  4. Remove the DD system from the external environment.

Results

The protection storage system is removed.

If a protection storage system is removed and you have not followed steps 1 and 2, you might start to see error messages similar to the following:

Unable to delete copies for … from protection storage … in storage unit … because of connection issues on the storage system.
Unable to delete copies for asset … on storage unit …

You might also see repeated system jobs with a status of Failed and a description of Schedule Deleting Expired Copies.

If these error messages are seen, you can try following steps 1 and 2 to correct the situation. However, if PowerProtect Data Manager remains unstable, contact Customer Support.


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