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PowerProtect Data Manager 19.15 Network-Attached Storage User Guide

Restore a NAS asset to an alternate location

A restore to an alternate location enables you to restore data from primary or replicated backups to a different location on the NAS, or to a different NAS.

Prerequisites

Ensure that the original share and the new destination share use the same protocol version. For example, CIFS 3.0.

Ensure that the new destination share has enough space to accept the restored data.

Review the NAS appliance protection prerequisites and NAS protection limitations.

CAUTION:If PowerProtect Data Manager cannot restore the ACLs from a backup, the restore succeeds without exception. The restore log contains more information for troubleshooting.

Steps

  1. Log in to the PowerProtect Data Manager user interface as a user with the Restore Administrator role.
  2. From the left navigation pane, select Restore > Assets.
    The Restore window appears.
  3. Click the NAS tab.
    The Restore window displays a list of NAS assets.
  4. Select the check box next to the NAS asset that contains the backup, and then click Restore.
    You can use the Search field or the filter in the Name column to locate a specific asset.
    The NAS Restore wizard opens on the Copy Selection page.
  5. Select one of the configured objectives from the associated protection policy. For example, the primary backup objective or a replication objective.
    The wizard displays a list of the available copies from which you can restore.
  6. Select an available copy, and then click Next.
    The NAS Restore wizard moves to the Location page.
  7. Select Restore to an Alternate Share or Array, and then click Next.
    NOTE:Restoring from the backup does not overwrite any data which is not part of the backup. Only files that are part of the backup are overwritten with restored data.
    A table of available shares appears. A yellow Warning icon indicates the presence of a warning for the destination share.
  8. Select the destination share from the table.
    Review any warnings and then click OK.
  9. For NFS shares, provide the same credentials that you used to create the protection policy.
    NOTE: For CIFS shares, for non-local users, ensure that the user name is provided in the user@domain format.
  10. Click Next. The Options page appears.
  11. On the Options page, use the following options if required:
    Table 1. NAS Restore Options pageNAS Restore Options page
    Options Description
    Timeout for Unresponsive Jobs Select a timeout value for jobs that are unresponsive. When the timeout is reached, the NAS restore session is canceled.
    NOTE: The minimum and the default value is 3 hours. The maximum value is 12 hours.
    Restore top level ACLs Select this option to restore the top level folder settings of ACL along with the NAS backup.
    Troubleshooting modeSelect Troubleshooting mode to enable debug logging, and then select the level of logging to use:
    • Info—Includes information such as status changes. This is the default log level for scheduled backups and restores.
    • Debug—Additional information that helps with problem diagnosis.
    • Trace—The most detailed amount of information for complex problem diagnosis.

    See Review protection logs for more information about logs.

    NOTE:
    • The log level specified in the troubleshooting mode takes precedence over the log level specified in the policy.
    • The troubleshooting mode can be enabled for jobs such as manual backup, restore, file-level restore (FLR), and restarting jobs.
  12. Click Next.
    The Summary page appears.
  13. On the Summary page, verify the details, and then click Restore to start the restore.
  14. Go to the Jobs window to monitor the restore.
    A restore job appears with a progress bar and start time. If a restore job for this asset is already in progress, PowerProtect Data Manager queues a new restore job.

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