Preface
As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.
If a product does not function correctly or does not function as described in this document, contact
Customer Support.
NOTE:This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the
Customer Support website.
Product naming
Data Domain (DD) is now
PowerProtect DD. References to Data Domain or Data Domain systems in this documentation, in the user interface, and elsewhere in the product include
PowerProtect DD systems and older Data Domain systems.
Isilon is now PowerScale. References to Isilon, Isilon products, or Isilon appliances in this documentation, in the user interface, and elsewhere in the product include PowerScale products and appliances.
In many cases the user interface has not yet been updated to reflect these changes.
Language use
This document might contain language that is not consistent with
Dell Technologies current guidelines.
Dell Technologies plans to update the document over subsequent future releases to revise the language accordingly.
This document might contain language from third-party content that is not under
Dell Technologies control and is not consistent with the current guidelines for
Dell Technologies own content. When such third-party content is updated by the relevant third parties, this document will be revised accordingly.
Acronyms
The acronyms used in this document might not be familiar to everyone. Although most acronyms are defined on their first use, a definition is not always provided with later uses of the acronym. For a list of all acronyms and their definitions, see the glossary at the end of the document.
Website links
The website links used in this document were valid at publication time. If you find a broken link, provide feedback on the document, and a
Dell Technologies employee will update the link in the next release as necessary.
Purpose
This document describes how to configure and administer the
DellPowerProtect Data Manager software to protect and recover the data on VMAX and PowerMax storage arrays. The
PowerProtect Data Manager Administration and User Guide provides additional details about configuration and usage procedures.
Audience
This document is intended for the host system administrator who is involved in managing, protecting, and reusing data across the enterprise by deploying
PowerProtect Data Manager software.
Revision history
The following table presents the revision history of this document.
Table 1. Revision historyRevision history
Revision
| Date
| Description
|
---|
01
| July 11, 2023 | Initial release of this document for
PowerProtect Data Manager version 19.14.
|
Compatibility information
Software compatibility information for the
PowerProtect Data Manager software is provided by the
E-Lab Navigator.
Related documentation
The following publications are available at
Customer Support and provide additional information:
Table 2. Related documentationRelated documentation
Title
| Content
|
---|
PowerProtect Data Manager Administrator Guide | Describes how to configure, use and administer the software. This guide also includes disaster recovery procedures. Procedures specific to asset protection are provided in the individual user guides.
|
PowerProtect Data Manager Deployment Guide | Describes how to deploy and license the software.
|
PowerProtect Data Manager Release Notes | Contains information about new features, known limitations, environment, and system requirements for the software.
|
PowerProtect Data Manager Security Configuration Guide | Contains security information.
|
PowerProtect Data Manager Amazon Web Services Deployment Guide | Describes how to deploy the software to Amazon Web Services (AWS).
|
PowerProtect Data Manager Azure Deployment Guide | Describes how to deploy the software to Microsoft Azure.
|
PowerProtect Data Manager Google Cloud Platform Deployment Guide | Describes how to deploy the software to Google Cloud Platform (GCP).
|
PowerProtect Data Manager Cloud Disaster Recovery Administration and User Guide | Describes how to deploy Cloud Disaster Recovery (Cloud DR), protect virtual machines in the AWS or Azure cloud, and run recovery operations.
|
PowerProtect Data Manager Cyber Recovery User Guide | Describes how to install, update, patch, and uninstall the PowerProtect Cyber Recovery software.
|
PowerProtect Data Manager File System User Guide | Describes how to configure and use the software with the File System agent for file-system data protection.
|
PowerProtect Data Manager Kubernetes User Guide | Describes how to configure and use the software to back up and restore namespaces and PVCs in a Kubernetes cluster or Tanzu Kubernetes cluster.
|
PowerProtect Data Manager Microsoft Exchange Server User Guide | Describes how to configure and use the software to back up and restore the data in a Microsoft Exchange Server environment.
|
PowerProtect Data Manager Microsoft SQL Server User Guide | Describes how to configure and use the software to back up and restore the data in a Microsoft SQL Server environment.
|
PowerProtect Data Manager Oracle RMAN User Guide | Describes how to configure and use the software to back up and restore the data in an Oracle Server environment.
|
PowerProtect Data Manager SAP HANA User Guide | Describes how to configure and use the software to back up and restore the data in an SAP HANA Server environment.
|
PowerProtect Data Manager Storage Direct User Guide | Describes how to configure and use the software with the Storage Direct agent to protect data on VMAX storage arrays through snapshot backup technology.
|
PowerProtect Data Manager Network-Attached Storage User Guide | Describes how to configure and use the software to protect and recover the data on network-attached storage (NAS) shares and appliances.
|
PowerProtect Data Manager Virtual Machine User Guide | Describes how to configure and use the software to back up and restore virtual machines and virtual machine disks (VMDKs) in a vCenter Server environment with VADP or the Transparent Snapshots Data Mover (TSDM).
|
PowerProtect Data Manager Storage Array User Guide | Describes how to configure and use the software to protect and restore data on PowerStore storage arrays.
|
VMware Cloud Foundation Disaster Recovery With
PowerProtect Data Manager | Provides a detailed description of how to perform an end-to-end disaster recovery of a VMware Cloud Foundation (VCF) environment.
|
PowerProtect Data Manager Public REST API documentation | Contains the
Dell Technologies APIs and includes tutorials to guide you in their use.
|
vRealize Automation Data Protection Extension for Data Protection Systems Installation and Administration Guide | Describes how to install, configure, and use the vRealize Data Protection Extension.
|
Typographical conventions
The following type style conventions are used in this document:
Table 3. Style conventionsStyle conventions
Formatting
| Description
|
---|
Bold | Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
|
Italic | Used for full titles of publications that are referenced in text.
|
Monospace | Used for:
- System code
- System output, such as an error message or script
- Pathnames, file names, file name extensions, prompts, and syntax
- Commands and options
|
Monospace italic | Used for variables.
|
Monospace bold | Used for user input.
|
[ ]
| Square brackets enclose optional values.
|
|
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
|
{ }
| Braces enclose content that the user must specify, such as x, y, or z.
|
...
| Ellipses indicate non-essential information that is omitted from the example.
|
You can use the following resources to find more information about this product, obtain support, and provide feedback.
Where to find product documentation
To find the latest documentation, navigate to the
PowerProtect Data Manager Info Hub or type
www.dell.com/ppdmdocs in your browser, or scan the following QR code on your mobile device.
![QR code](https://dl.dell.com/content/guides/public/Html/pp-dm_19.14_storage_direct_agent_ug/images/GUID-6179711D-D7C5-4C05-9F83-CA26883FE75C-low.png)
Where to get support
The
Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact
Customer Support.
To access a product-specific page:
- Go to the
Customer Support website.
- In the search box, type a product name, and then from the list that appears, select the product.
Support Library
The Support Library contains a knowledge base of applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.
To search the Support Library:
- Go to the
Customer Support website.
- On the
Support tab, click
Support Library.
- In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.
Live chat
To participate in a live interactive chat with a support agent:
- Go to the
Customer Support website.
- On the
Support tab, click
Contact Support.
- On the
Contact Information page, click the relevant support, and then proceed.
Service requests
To obtain in-depth help from a support agent, submit a service request. To submit a service request:
- Go to the
Customer Support website.
- On the
Support tab, click
Service Requests.
NOTE:To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the
Service Request Number field, type the service request number, and then click the right arrow.
To review an open service request:
- Go to the
Customer Support website.
- On the
Support tab, click
Service Requests.
- On the
Service Requests page, under
Manage Your Service Requests, click
View All Dell Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to the
Community Network. Interactively engage with customers, partners, and certified professionals online.
How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to
DPADDocFeedback@dell.com.