PowerProtect Data Manager 19.14 Administrator Guide

View details for asset jobs

In the right pane of the Asset Jobs window, you can view details and status information for assets that have been included in active, completed or failed PowerProtect Data Manager jobs. This information can be helpful when tracking the progress of a job, or when troubleshooting to determine why the configuration or protection of a particular asset was unsuccessful.

1. From the PowerProtect Data Manager UI left navigation pane, select Jobs > Asset Jobs.
   By default, the table displays a list of assets for which jobs have been run in the last 24 hours.

   The following table describes the asset job details that might appear, depending on which columns have been customized.

   Table 1. Asset Jobs window details

   Column	Description
   Asset	Name of the asset in the protection job.
   Host	For application agent assets, the hostname that is associated with the asset.
   Status	Indicates the current state of the job. A job can be in one of the following states: Success Completed with Exceptions Failed Canceled Unknown Skipped % (indicating the progress of the job) Queued Canceling
   Policy Name	The protection policy that contains this asset
   Job Type	Supported asset job types include Config, Protect, Replicate, Restore, and Cloud Tier
   Asset Type	Indicates the specific type of asset. For example, VMware Virtual Machine.
   Start Time	Date and time that the job is scheduled to begin.
   Duration	Overall duration of the job.
   Details	Select the row of the asset to open the Details tab in the right pane, where you can view statistics and summary information.
   Step Log	From the right pane, select the Step Log tab to view a list of steps that ave been completed for the asset job, along with the amount of time that was required to complete each step.
   Errors	If the job did not complete successfully, select the row of the asset to open the Errors tab in the right pane, where you can view any errors along with a numeric error code.

2. Optionally, customize the asset jobs that display:
   1. Select a different time period or specify a time range by clicking the Start Time box.
   2. Use the filter in each column to display only assets that match the search criteria.
   3. Click a status in the window's summary information to view only assets with a particular job status.
   4. Sort the information by clicking the up and down arrows within each column.
   When the view is customized, the time range, search filter and status filter persist in the PowerProtect Data Manager UI until the filters are cleared. Filter, group, and sort jobs provides more information.
3. Select the row of the asset job.

   A pane displays to the right of the window, as shown in the following figure. At any time, click at the top of the pane to hide or show the details. This pane displays the following tabs:

   • Step Log—Displays a list of steps that have been completed or are in progress for the asset job, and indicates the amount of time that was required to complete each step. If a job step is still active, the Step Log also provides a more detailed description about what aspect of the step is being performed.
     NOTE:The Step Log and description only displays for jobs related to backup, restore, and disaster recovery operations.
   • Details—Displays statistics and summary information, such as the start time and end time, asset size, duration, and additional details.
   • Error—Displays any errors that occurred if the asset job failed or completed with exceptions

   

4. If the job failed, was canceled, or completed with exceptions, and is eligible for restarting, select the radio button next to the asset and click Restart.
5. To export the step log for an asset job, select the radio button next to the asset job and click Export Log, or click Export All to create a .csv file for all asset jobs.