PowerProtect Data Manager 19.14 Administrator Guide

Recover PowerProtect Data Manager from server DR backups

You can recover PowerProtect Data Manager from a server DR backup on a protection storage system.

Prerequisites

Only the Administrator role can carry out the recovery.
Ensure that all the information listed in Record settings for server DR is available.
Ensure that the FQDN of the PowerProtect Data Manager is the same as the host name.
To restore data from NFS, ensure that you have set up the recovery target system. See Prepare the DD system recovery target (NFS).
To restore data from DD Boost, ensure that you have the current password for the PowerProtect Data Manager UI predefined administrator account. If you do not know this password, contact Customer Support.
To restore data from a server DR replica, ensure that you have the IP address or FQDN for the replication target, the PowerProtect Data Manager hostname, and the current password for the PowerProtect Data Manager UI predefined administrator account.
If the Search Engine or reporting engine nodes from the previous PowerProtect Data Manager deployment are still hosted on the vCenter server, delete the Search Engine and reporting engine nodes from the vCenter server before you recover the PowerProtect Data Manager system. The recovery process redeploys the Search Engine and reporting engine nodes as part of the recovery operation.
The recovery process does not automatically redeploy protection engines. After recovery, redeploy the protection engines.

About this task

When a primary PowerProtect Data Manager system fails because of a major event, deploy a new PowerProtect Data Manager system and recover the backup from the external DD system.

NOTE:If the recovery system has a different FQDN, see Troubleshoot recovery of PowerProtect Data Manager.

If a Search Engine is present in the recovery backup when you recover the PowerProtect Data Manager system, the Search Engine is automatically recovered.

Steps

Deploy a new PowerProtect Data Manager virtual appliance.
The PowerProtect Data Manager Deployment Guide for the appropriate platform provides instructions.
From a host that has network access to the virtual appliance, use the latest version of Google Chrome to connect to the appliance:
https://<appliance_hostname>
NOTE:You can specify the hostname or the IP address of the appliance.
On the Install window under Welcome, select Restore Backup.
Select After restore, keep the product in recovery mode so that scheduled workflows are not triggered.
Recovery mode provides more information.
To restore data from NFS:
1. For Protocol, select NFS.
2. Under Select File, enter the DD System and NFS Export Path where the backup is located, and then click Connect.
A list of the available recovery backups appears.
To restore data from DD Boost:
1. For Protocol, select DDBoost.
2. Type the hostname or IP address for the protection storage system that stores server DR backups.
3. If the hostname is not already populated, type the hostname for the original PowerProtect Data Manager system.
4. To restore from a server DR replica, append /R to the hostname.
  For example, system1.example.com/R.
5. Type the password for the predefined administrator account (admin) of the original PowerProtect Data Manager.
6. Click Connect.
A list of the available recovery backups appears. If restoring data from a replica, the list of backups includes those on the replica.
Select the backup from which to recover the system, and then click Recover.
The recovery starts. Recovery can take a few minutes.
NOTE: There is no busy indicator during the recovery process. The current recovery state can be monitored from the text displayed in the recovery window.

Results

When recovery is complete, the PowerProtect Data Manager login page appears.

The time zone of the PowerProtect Data Manager instance is set to that of the backup.

If restoring from a replica, the replication target protection storage system is configured as the new server DR backup target.

All preloaded accounts are reset to default passwords, as described in the PowerProtect Data Manager Security Configuration Guide. The preloaded UI administrator account is an exception and retains its password. Change the passwords for all preloaded accounts as soon as possible.

NOTE:Backup copies that were created after the Server DR recovery backup used in the recovery process are discovered after the server is recovered. However, any backup copies that had replication or cloud tier copies before the recovery operation are replicated or cloud tiered during the next manual or scheduled job.

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