In the
Job ID Summary window for protection jobs, you can view details and status of specific jobs. For application protection jobs, you can view details and status of specific jobs and assets. This information can be helpful when troubleshooting to determine whether one or more assets caused a job to fail.
Steps
From the
PowerProtect Data Manager UI left navigation pane, select
Jobs > Protection Jobs.
Click the job ID next to the job name.
The
Job ID Summary window opens and lists all jobs as entries in the table.
You can filter, group, and sort the information that appears in the window.
Filter, group, and sort jobs provides more information.
The policy name, job type, and asset type appear at the top of the
Job ID Summary window.
The overall job group metrics and details also appear, as shown in the following figure.
Figure 1. Job Metrics and Job Details. Job Metrics and Job Details
The
Job Metrics section displays the number of assets, the total size of the data transferred, and the overall duration of the job group. The total duration of jobs within the job group is shorter than the duration indicated in the job metrics. When you restart a protection job that is part of a completed job group, the duration that is indicated in the job metrics does not include the time that is elapsed between when the job group completed and when the job was restarted. In addition, it does not include the time that it takes for the retried job to run.
The
Job Details section displays more specific information such as the job start and end time, the protection storage target, the average data transfer rate, the amount of data changed since the last protection job, the average throughput, and the rate of compression applied. For restore jobs of Microsoft SQL Server databases, some fields are either not applicable or set to zero.
Job metrics and details do not display or might be incomplete for job groups that contain Oracle database assets.
Click
Hide Summary to hide job metrics and details, or click
Show Summary to view job metrics and details.
When you hover over a job, the
Job ID Summary displays a message for the job to indicate its progress. Depending on the job and if any issues are detected, one of the following statuses is shown:
No reported issues—No issues affecting the job.
Timeout issues—Timeout issues might be affecting the job.
Connectivity issues—Network connectivity issues might be affecting the job.
Stats stall issues—Progress for this job is stalled.
The
Job ID Summary window provides summary data for specific jobs and assets in a table view. For grouped assets, the host-level entry indicates the sum of the values of a given metric for every asset on the host.
The following table describes the columns that might appear in the window. Not all columns appear in the
Job ID Summary window of every asset type.
Table 1. Job ID Summary window details
Column
Description
Details
Click
in the
Details column to view job statistics and summary information.
Asset
Name of the job for the asset.
Status
Indicates the current state of the job. A job can be in one of the following states:
Success
Completed with Exceptions
Failed
Canceled
Unknown
Skipped
Running
Queued
Canceling
Size
Size of job for the asset.
Data Transferred
Total data that is transferred to storage.
Reduction %
Total reduction percentage of storage capacity for the job.
Start Time
Date and time that the job is scheduled to begin.
End Time
Date and time that this job completed.
Error Code
If the job did not successfully complete, a numeric error code appears. To view a detailed explanation, double-click the error code.
Host/Cluster/Group Name
The hostname, cluster, or group name that is associated with the asset.
Duration
Overall duration of the job. This column only appears for
Protect and
Replicate job types for application assets.
Asset Size
Total size of the asset in bytes.
Data Compressed
Capacity that is used after client compression of the data in bytes. This column only appears for
Protect and
Replicate job types for application assets.
Download log
Detailed log for an asset or task that you can export and download.
To view job details and summary information, click
in the
Details column next to the job, or expand the entry for the job group by clicking
.
For grouped assets, the
Job ID Summary window lists the individual jobs for each asset within the job group.
The right pane appears and displays the following information about the job or task:
Step Log—Displays a list of steps that have been completed or are in progress for the job or task, and indicates the amount of time that was required to complete each step. If a job step is still active, the Step Log also provides a more detailed description about what aspect of the step is being performed.
Details—Displays statistics and summary information, such as the start time and end time, asset size, duration, and additional details.
Error—Displays error details for failed jobs.
Canceled—Displays details for canceled jobs.
Skipped—Displays details for skipped jobs.
Unknown—Displays details for jobs with an unknown status.
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