PowerProtect Data Manager 19.12 Deployment Guide

Attempting to update PowerProtect Data Manager fails with a certificate error

2021-09-30T20:17:34.319Z [] Creating keystore from UI certs
2021-09-30T20:17:34.320Z [] Generating keystore from /etc/ssl/certificates/custom/custom.pem and /etc/ssl/certificates/custom/customkey.pem
2021-09-30T20:17:34.326Z [] Enter pass phrase for /etc/ssl/certificates/custom/customkey.pem:
2021-09-30T20:17:34.327Z [] User interface error2021-09-30T20:17:34.328Z [] unable to load private key
2021-09-30T20:17:34.329Z [] 139938797381264:error:06065064:digital envelope routines:EVP_DecryptFinal_ex:bad decrypt:evp_enc.c:594:
2021-09-30T20:17:34.330Z [] 139938797381264:error:0906A065:PEM routines:PEM_do_header:bad decrypt:pem_lib.c:476:

Mounting a read-only file system results in a failed update

If you mount a read-only file system under the /home/admin or /home/sysadmin directories on the PowerProtect Data Manager node, the update cannot complete successfully. Ensure that you remove read-only file system mounts before updating PowerProtect Data Manager.

Automatic vCenter server discovery fails immediately after an update

An automatic vCenter server discovery might run shortly after an update, when the system is still in maintenance mode. If this occurs, discovery fails without an error.

To determine the status of the vCenter server discovery, go to the Infrastructure > Asset Sources window. If the discovery fails, it is restarted every 30 minutes until the vCenter server is successfully added as an asset source. You can also manually discover the vCenter server when the system is no longer in maintenance mode.