PowerProtect Data Manager 19.12 Cloud Disaster Recovery User Guide

Service Level Agreement

The SLA Compliance window in the PowerProtect Data Manager UI enables you to add a service-level agreement (SLA) that identifies your service-level objectives (SLOs). You use the SLOs to verify that your protected assets are meeting the SLAs.

The SLAs that are configured in the Cloud DR stage appear on the Cloud DR Server dashboard. If a policy that is enabled for Cloud DR has a configured SLA, and the latest cloud backup copy is older than the configured SLA value, the Cloud DR Server dashboard indicates that the policy is not SLA-compliant. Cloud DR in PowerProtect Data Manager supports two types of SLA.

• Policy-type SLA
• Cloud DR SLA

The Policy-type SLA does not appear on the Cloud DR Server dashboard.