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PowerProtect Data Manager 19.12 Cloud Disaster Recovery User Guide

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Preface

As part of an effort to improve product lines, periodic revisions of software and hardware are released. Therefore, all versions of the software or hardware currently in use might not support some functions that are described in this document. The product release notes provide the most up-to-date information on product features.

If a product does not function correctly or does not function as described in this document, contact Customer Support.

NOTE This document was accurate at publication time. To ensure that you are using the latest version of this document, go to the Customer Support website.

Product naming

Data Domain (DD) is now PowerProtect DD. References to Data Domain or Data Domain systems in this documentation, in the user interface, and elsewhere in the product include PowerProtect DD systems and older Data Domain systems. In many cases the user interface has not yet been updated to reflect this change.

Language use

This document might contain language that is not consistent with Dell Technologies current guidelines. Dell Technologies plans to update the document over subsequent future releases to revise the language accordingly.

This document might contain language from third-party content that is not under Dell Technologies control and is not consistent with the current guidelines for Dell Technologies own content. When such third-party content is updated by the relevant third parties, this document will be revised accordingly.

Acronyms

The acronyms used in this document might not be familiar to everyone. Although most acronyms are defined on their first use, a definition is not always provided with later uses of the acronym. For a list of all acronyms and their definitions, see the glossary at the end of the document.

Website links

The website links used in this document were valid at publication time. If you find a broken link, provide feedback on the document, and a Dell Technologies employee will update the link in the next release as necessary.

Purpose

This document describes how to install, deploy, and use the Dell Cloud Disaster Recovery (Cloud DR) solution from Dell PowerProtect Data Manager.

Audience

This document is for backup administrators and operators, and cloud administrators who manage backup and recovery of VMs to the cloud and plan to deploy the Cloud DR solution using PowerProtect Data Manager. Experience in network administration is required for building the network infrastructure to support the Cloud DR solution. Training and certification for cloud provider services, for example, Microsoft Azure or Amazon Web Services (AWS), is recommended.

Revision history

The following table presents the revision history of this document.

Table 1. Revision historyRevision history
Revision Date Description
01 October 25, 2022 Initial release of this document for PowerProtect Data Manager version 19.12.

Compatibility information

Software compatibility information for the PowerProtect Data Manager software is provided by the E-Lab Navigator.

Related documentation

The following publications are available at Customer Support and provide additional information:

Table 2. Related documentationRelated documentation
Title Description
Cloud Disaster Recovery Release Notes Contains information on new features, known limitations, environment, and system requirements for the software.
Cloud Disaster Recovery Installation and Administration Guide Describes how to configure the software.
PowerProtect Data Manager Administration and User Guide Describes how to configure the software.
PowerProtect Data Manager Release Notes Contains information on new features, known limitations, environment, and system requirements for the software.

Typographical conventions

The following type style conventions are used in this document:

Table 3. Style conventionsStyle conventions
Formatting Description
Bold Used for interface elements that a user specifically selects or clicks, for example, names of buttons, fields, tab names, and menu paths. Also used for the name of a dialog box, page, pane, screen area with title, table label, and window.
Italic Used for full titles of publications that are referenced in text.
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, file names, file name extensions, prompts, and syntax
  • Commands and options
Monospace italic Used for variables.
Monospace bold Used for user input.
[ ] Square brackets enclose optional values.
| Vertical line indicates alternate selections. The vertical line means or for the alternate selections.
{ } Braces enclose content that the user must specify, such as x, y, or z.
... Ellipses indicate non-essential information that is omitted from the example.

Where to find product documentation

Where to get support

The Customer Support website provides access to product licensing, documentation, advisories, downloads, and how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Customer Support.

To access a product-specific page:

  1. Go to the Customer Support website.
  2. In the search box, type a product name, and then from the list that appears, select the product.

Support Library

The Support Library contains a knowledge base of applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Support Library:

  1. Go to the Customer Support website.
  2. On the Support tab, click Support Library.
  3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by typing a product name in the search box, and then selecting the product from the list that appears.

Live chat

To participate in a live interactive chat with a support agent:

  1. Go to the Customer Support website.
  2. On the Support tab, click Contact Support.
  3. On the Contact Information page, click the relevant support, and then proceed.

Service requests

To obtain in-depth help from a support agent, submit a service request. To submit a service request:

  1. Go to the Customer Support website.
  2. On the Support tab, click Service Requests.
NOTE To create a service request, you must have a valid support agreement. For details about either an account or obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the Service Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

  1. Go to the Customer Support website.
  2. On the Support tab, click Service Requests.
  3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities

For peer contacts, conversations, and content on product support and solutions, go to the Community Network. Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. You can send feedback to DPADDocFeedback@dell.com.

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