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PowerProtect Data Manager 19.12 Administration and User Guide

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Updating the reporting engine from version 19.10

Unless certain procedures are followed when updating PowerProtect Data Manager from version 19.10, any deployed reporting engine fails to update.

If you have deployed the reporting engine and are updating from PowerProtect Data Manager version 19.10, you must decide if you want to keep existing reporting data or delete it.

Keep reporting data

To update PowerProtect Data Manager and keep reporting data, see KB article 000199837: PowerProtect Data Manager (PPDM) 19.10 Reporting update procedure.

Delete reporting data

To update PowerProtect Data Manager and delete reporting data, follow these steps:

  1. Delete the reporting engine. For more information, see Deleting the reporting engine.
  2. Install the PowerProtect Data Manager update package.
  3. Reconfigure and redeploy the reporting engine.

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