PowerProtect Data Manager 19.12 Administration and User Guide

Register the PowerProtect agent service to a different server address

The PowerProtect agent service is registered to a particular PowerProtect Data Manager server during the agent installation by the installer. If needed, you can register the agent service to a different PowerProtect Data Manager server address.

The agent service can only be registered to a single PowerProtect Data Manager server. When you register the agent service to a new server, the agent service will automatically unregister from the previous server address.

Before you register the agent service to a new server, ensure that you complete the following steps:

1. Stop the agent service as described in the preceding topic.
2. Delete the <agent_service_installation_location>/ssl folder and <agent_service_installation_location>/dbs/v1/objects.db.

On Linux, you can register the agent service to a different server address by running the register.sh script that is found in the <agent_service_installation_location> directory.

• The following command prompts for the new IP address or hostname:

  # register.sh
  
  Enter the PowerProtect Data Manager IP address or hostname: 10.0.01
  
  Warning: Changing IP of PowerProtect Server from 192.168.0.1 to 10.0.0.1
  
  Started agent service with PID - 1234

• The following command includes the new IP address on the command line:

  #  register.sh --ppdmServer=10.0.0.1
  
  Warning: Changing IP of PowerProtect Server from 192.168.0.1 to 10.0.0.1
  
  Started agent service with PID - 1234

On Windows, you can change the PowerProtect Data Manager server address by launching the agent installer and selecting the change option. Change the PowerProtect Data Manager service address from the Configuration Install Options page.