PowerProtect Data Manager 19.12 Administration and User Guide

Recover from a changed DD system IP address or hostname

If you changed the IP address or hostname of a DD system without following the supported procedure, you can recover your server DR functionality.

1. Disable Server DR backups.
2. Log in to the PowerProtect Data Manager server by using SSH.
3. Run the following command:
   ps aux | grep /data01/server_backups | grep boostfs

   Make a note of the process ID next to the boostfs entry in the command output.

4. Run the following command, replacing <processID> with the process ID obtained in step 3:
   sudo kill -9 <processID>
5. Run the following command:
   sudo umount /data01/server_backups
6. For each Search Engine node, perform the following substeps:
   1. Log in to the Search Engine node by using SSH.
   2. Run the following command:
      sudo umount /mnt/PPDM_Snapshots
7. Remove the DD system from PowerProtect Data Manager:
   1. From the PowerProtect Data Manager UI, select Infrastructure > Storage.
   2. Select the DD system to remove.
   3. Click Delete.
8. Add the DD back to PowerProtect Data Manager.
9. Enable server DR backups.