Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

PowerProtect Data Manager 19.12 Administration and User Guide

Recall and restore from Cloud Tier

Perform the following steps to recall a backup on Cloud Tier to the active tier on protection storage and restore this backup.

Prerequisites

NOTE When a backup is recalled from Cloud Tier to the active tier, the copy is removed from Cloud Tier.

Steps

  1. From the PowerProtect Data Manager UI, select Infrastructure > Assets.
  2. On the Assets window, select the tab that contains the asset you want to recall from Cloud Tier, and then click View Copies.
  3. Click DD, and then select from one of the available copies that appear in the table.
  4. Click Recall.
    The Recall from Cloud dialog box appears.
  5. In the Retain until box, specify how long you want to keep the copy on the active tier, and then click OK.
  6. Go to the Jobs window to monitor the recall operation.
    When the copy has been moved successfully, the Location changes from Cloud to Local.
  7. Select Restore > Assets, and then select the tab that contains the recalled asset.
  8. Select the recalled asset, and then click Restore.
    NOTE If you are unsure whether the asset has been recalled, click View Copies and select DD to view the available backup copies. If the asset backup is a recalled copy, the Status column indicates Local Recalled.
  9. Select the recalled copy to re-tier the copy to the active tier.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\