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PowerProtect Data Manager 19.12 Administration and User Guide

Known issues with the reporting engine and Report Browser

Administrators should familiarize themselves with the known issues of the new reporting feature before using it. Understanding the known issues will help with the maintenance of the feature and interpretation of the reports.

The following table describes the known issues of the new reporting feature.

Table 1. Known issues with the reporting engine and Report BrowserKnown issues with the reporting engine and Report Browser
Issue

The selection of SMIS assets from a custom filter is ignored. Even if these assets are selected, they are not displayed on the report that uses the filter.

If the total amount of data transferred for a job is less than 1 MB, the job entry shows 0 bytes in the Data Transferred column.

When a report is exported to a CSV file, the timestamp in the Last Copy column is displayed in an unreadable format.

Workaround

To convert the timestamp to a regular date and time format, copy the value into an Excel cell, and then complete the following steps:

  1. Assuming the timestamp is in cell A2, use the following formula to generate the GMT Excel time value:

    =(A2/86400)+DATE(1970,1,1)

  2. Format the cell to use one of the following date formats, or create a custom date format.
    • dd-mmm-yy
    • dd-mmm-yyyy
The Jobs Distribution table for reports displays a long entry for the Job ID whereas the Jobs page displays a short entry for the Job ID.
In the Backup Jobs Summary report, the search functionality for the Jobs Distribution table only supports an "equals" filter type.
In the Backup Jobs Summary report, the Start Time column in the Jobs Distribution table cannot be sorted.
The reporting engine status indicates the configuration is successful for failed deployments.

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