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PowerProtect Data Manager 19.12 Administration and User Guide

Change the hostname or IP address

Perform the following steps to change the hostname or IP address of the PowerProtect Data Manager appliance.

About this task

CAUTION If you do not follow all these steps, PowerProtect Data Manager can become unstable and perform unpredictably.

Steps

  1. Change the hostname or IP address from the PowerProtect Data Manager user interface using the steps in Modify the network settings.
  2. Perform the following substeps on each enabled Search Engine node:
    1. Connect to the Search Engine node console.
    2. Open /opt/emc/search/conf/search.cfg in a text editor.
    3. Look for the PPDMServer section, and edit the value of Value, replacing <hostname> with the new hostname:
      "PPDMServer": {
      "Description": "PowerProtect Data Manager server name",
      "Required": true,
      "Type": "string",
      "IsArray": false,
      "Value": "<hostname>",
      "Default": null
      },
    4. Look for the PPDMUrl section, and edit the value of Value, replacing <ip_address> with the new IP address:
      "PPDMUrl": {
      "Description": "PowerProtect Data Manager server URL with port, for backup synchronization, (<URL>:9200)",
      "Required": true,
      "Type": "string",
      "IsArray": false,
      "Value": "https://<ip_address>:8443",
      "Default": null
      },
    5. Run the command sudo systemctl restart search-monitor.service.
    6. Run the command sudo systemctl restart search-rest-engine.service.
  3. If DD Boost is used, perform the following substeps:
    NOTE If NFS is used, skip this step.
    1. Connect to the PowerProtect Data Manager console and change to the root user.
    2. Run the command service elasticsearch status. If the service is running, wait 5 minutes and run the command again. If the service is still running, run the command service elasticsearch stop.
    3. From the vSphere Client user interface, select the PowerProtect Data Manager appliance, click ACTIONS > Power, and then select Restart Guest OS.
      NOTE Use the vSphere Client to restart the PowerProtect Data Manager appliance instead of the normal procedure.
    4. After the appliance has restarted, connect to the PowerProtect Data Manager console and change to the root user.
    5. Run the following commands:
      sudo rm /opt/emc/boostfs/lockbox/*.bak
      sudo mv /opt/emc/boostfs/lockbox/boostfs.lockbox.FCD /opt/emc/boostfs/lockbox/boostfs.lockbox.FCD.bak
      sudo mv /opt/emc/boostfs/lockbox/boostfs.lockbox /opt/emc/boostfs/lockbox/boostfs.lockbox.bak
      sudo umount -l /data01/server_backups
    6. From the PowerProtect Data Manager user interface, click System Settings > Disaster Recovery and select Manage Backups.
      NOTE Viewing the Manage Backups pane triggers a necessary server process, and no further action is required.

Next steps

If a VM Direct Engine was deployed for VMware virtual machine, Tanzu Kubernetes, or NAS protection, redeploy the protection engine. The PowerProtect Data Manager Virtual Machine User Guide provides instructions.


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