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PowerProtect Data Manager 19.12 Administration and User Guide

Cancel a job or task

From the PowerProtect Data Manager UI, you can cancel a backup or restore that is still in progress, or any asset protection and replication activities when the tasks are queued.

About this task

NOTE The Cancel operation is available for the following supported jobs and tasks only:
  • Backup and restore of:
    • Virtual machine assets
    • Kubernetes assets
    • NAS assets
    • File System assets
    • Microsoft SQL Server assets
    • Server DR
    • Cloud DR
  • Backup (only) of:
    • Microsoft Exchange Server assets
    • Oracle assets
    • SAP HANA assets
    • Transaction logs of application-aware asset backups
  • Replication
  • Compliance
    • Copy deletion
    • Compliance verification
    • Auto promotion to full backup
    • Cleaning MTree or deleting user
    • On-demand update retention
  • Support
    • Communication of telemetry data
    • Export of job and job group logs
    • Adding log bundles

Steps

  1. From the PowerProtect Data Manager UI left navigation pane, select Jobs > Protection Jobs, Jobs > Asset Jobs, or Jobs > System Jobs.
    The relevant Jobs window appears, displaying all completed and running jobs.
  2. To cancel a job or job group, select a job or job group that is in-progress, and then click Cancel.
    NOTE If a job is almost complete, the cancellation might fail. If the cancellation fails, a message displays indicating that the job cannot be canceled.
    The window displays the status of the canceled job or job group. If the cancellation is successful, then the status eventually changes to Canceled. If the cancellation is not successful, then the status might indicate either Success or Critical.
  3. For protection and system jobs, to cancel an individual job or task from the Job ID Summary window:
    1. Click the job ID next to the name of the job or job group.
      The Job ID Summary window opens to display a list of all jobs or tasks.
    2. Select a job or task that is in-progress, and then click Cancel.
      NOTE If a job or task is almost complete, the cancellation might fail. If the cancellation fails, a message displays indicating that the task cannot be canceled.
    3. Click Close.
    The Job ID Summary window displays the status of the canceled job or task. If the cancellation is successful, then the status eventually changes to Canceled. If the cancellation is not successful, then the status might indicate either Success or Critical.

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