PowerProtect Data Manager 19.12 Administration and User Guide

Restart a job or task automatically

If a backup job fails or one of the tasks within the job fails, you can enable automatic restart of the failure by configuring auto retry in the entrypoint.sh file. Auto retry can be useful in situations where the failure is due to an intermittent issue, such as a network or service interruption.

1. Log in to the PowerProtect Data Manager server by using SSH.
2. Copy the entrypoint.sh file from the workflow container by typing the following:
   docker cp workflow:/workflow/bin/entrypoint.sh .
3. Configure auto retry by adding a line to entrypoint.sh:
   1. Type vi entrypoint.sh
   2. Before the last line in the output, -jar /${APP_NAME}/lib/workflow-manager.jar), add the following:
      -Denable.auto.retry.scheduler=true \

      NOTE Auto retry is disabled by default. After adding this line, if you want to disable this setting at any point, change the entry to -Denable.auto.retry.scheduler=false \
4. Optionally, add the following application properties to the file to specify a maximum number of auto retries and a time interval at which subsequent auto retry attempts will occur:
   -Dfailed.job.retry.max.count=2 \
   -Dfailed.job.retry.interval=PT30M \

   NOTE The values specified above are the recommended default values. Auto retries will only occur during the activity window. If you perform a manual retry in the PowerProtect Data Manager UI, this retry will not count towards the auto retry max count.

   For the interval duration, the value must be specified in ISO-8601 format.

5. Save the entrypoint.sh file to the workflow container by typing the following:
   docker cp entrypoint.sh workflow:/workflow/bin/
6. Restart the workflow service by using one of the following methods:
   • Type docker container restart workflow
     NOTE For the configuration to be applied successfully using this method, you can only restart the container. If you restart your workflow service or your PowerProtect Data Manager operating system, the configuration will be lost.
   • Type the following to save the docker image and restart the workflow service. For example:

     docker commit workflow dpd/ppdm/ppdmc-workflow:PowerProtect Data Manager version

     workflow restart

     where PowerProtect Data Manager version is the PowerProtect Data Manager version that is deployed on your system.

     You can use this method to permanently apply the configuration change after restoring the docker image.