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PowerProtect Data Manager 19.11 SAP HANA User Guide

Troubleshooting an auto-configuration failure in multinode environment

PowerProtect Data Manager might not discover a newly created SAP HANA database until the database is operational. As a result, auto-configuration might fail in a multinode SAP HANA environment.

NOTE Once the database is operational, PowerProtect Data Manager will automatically discover the database in subsequent scheduled discovery calls.

As a workaround, once the database is operational, you can retry the auto-configuration. You can use one of the following methods to trigger the auto-configuration:

  • Click the set lockbox option on the protection policy.
  • Add a new asset with the same SID to the protection policy.
  • Re-create the protection policy from scratch.

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