- Notes, cautions, and warnings
- Preface
- Getting Started
- System Maintenance
- Deploying and maintaining the health of PowerProtect Data Manager
- Deploying and updating PowerProtect Data Manager
- Licensing PowerProtect Data Manager
- Specifying the PowerProtect Data Manager host
- Memory optimization
- Restricted mode
- System support
- Configuring SupportAssist for PowerProtect Data Manager
- Telemetry Collector
- CloudIQ reporting
- Set up the email server
- Add AutoSupport
- Enabling automatic update package checks and downloads
- Add a log bundle
- Audit logging and monitoring system activity
- Monitor system state and system health
- Access the open source software package information
- Security certificates
- Restarting PowerProtect Data Manager
- System maintenance troubleshooting
- Managing Storage
- Using the PowerProtect Search Engine
- Managing Assets
- Managing Protection Policies
- Protection policies
- Before you create a protection policy
- Overview of PowerProtect Data Manager Cloud Tier
- Manual backups of protected assets
- Manual replication of protected assets
- Manual Cloud Tiering of protected assets
- Editing a protection policy
- Viewing a summary of protection policies
- Extended retention
- Edit the retention period for backup copies
- Delete backup copies
- Removing expired backup copies
- Removing assets from PowerProtect Data Manager
- Run an asset-protection report
- Disable a protection policy
- Delete a protection policy
- Add a service-level agreement
- Run a compliance report
- Protecting client assets after a client hostname change
- ifGroup configuration and PowerProtect Data Manager policies
- Preparing for and Recovering From a Disaster
- About server disaster recovery
- System recovery for server DR
- Server DR protection storage types
- Automatic server DR
- Prepare the DD system recovery target (NFS)
- Manually configure server DR backups
- Record settings for server DR
- Manage PowerProtect Data Manager server DR backups
- Restore PowerProtect Data Manager from server DR backups
- Change the IP address or hostname of a DD system
- Troubleshooting NFS backup configuration issues
- Troubleshoot recovery of PowerProtect Data Manager
- Recover a failed PowerProtect Data Manager restore
- Disable server DR backups
- Quick recovery for server DR
- Overview of PowerProtect Data Manager Cloud Disaster Recovery
- Managing Alerts, Jobs, and Tasks
- Configure Alert Notifications
- View and manage alerts
- View and manage Audit Logs
- Monitoring jobs and tasks
- Restart a job or task manually
- Restart a job or task automatically
- Resume misfire jobs after a PowerProtect Data Manager update
- Cancel a job or task
- Exporting logs
- Limitations for alerts, jobs, and tasks
- Modifying the System Settings
- System settings
- Modifying the PowerProtect Data Manager virtual machine disk settings
- Configure the DD system
- Virtual networks (VLANs)
- Syslog server disaster recovery
- Troubleshooting the syslog connection
- Managing Reports
- PowerProtect Data Manager reporting
- Provide feedback on PowerProtect Data Manager reporting
- Port requirements
- Server requirements
- Known issues with the reporting engine and Report Browser
- Configure and deploy the reporting engine
- Updating the reporting engine from version 19.10
- Report Browser
- Deleting the reporting engine
- Managing disaster recovery of the reporting engine
- Configuring and Managing the PowerProtect Agent Service
PowerProtect Data Manager 19.11 Administration and User Guide
Limitations for alerts, jobs, and tasks
Review the following limitations that are related to alerts, jobs, and tasks.
For in-progress jobs, the details pane displays the "Error" tab and indicates "Failed"
When you open the Details pane for in-progress jobs, the Error tab appears and incorrectly indicates Failed in the error details.
Workaround
Ignore the Error tab for in-progress jobs.
Self-service jobs are not showing on PowerProtect Data Manager Protection Jobs window after recreating lockbox entry
On both Windows and Linux, self-service jobs do not appear on PowerProtect Data Manager Protection Jobs window after recreating a lockbox entry.
Workaround
Restart the agent service or change the system time (+24 hrs).
Total protection jobs count on the PowerProtect Data Manager dashboard does not include skipped jobs
The Total Jobs count shown in the Jobs | Protection widget on the dashboard does not include skipped jobs. As a result, this count does not reflect the total count of protection jobs that is shown in the Protection Jobs window. Please provide ratings (1-5 stars).
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