Troubleshooting when encapsulation fails with error "SYMAPI_C_NET_HANDSHAKE_FAILED"
If the encapsulation of a device fails with the error
SYMAPI_C_NET_HANDSHAKE_FAILED
Ensure that proper name resolution can occur by verifying that the
PowerProtect Data Manager server/SMIS server and SDA host are resolvable by either DNS or the hosts file.
Perform the following steps to ensure that the
PowerProtect Data Manager server can obtain all the necessary information from the SMIS server:
Log in to
PowerProtect Data Manager as an administrator.
Go to the
/usr/emc/API/symapi/config/netcnfg directory.
Verify that the server entry exists. For example,
<ConnectionName> - TCPIP <hostname> <ipaddress> 2707 -.
Verify whether the Solutions Enabler base daemon is running. For example:
admin@xxxxx:~> stordaemon list -all
Available Daemons ('[*]': Currently Running, '[NI]': Not Installed):
[*] storapid EMC Solutions Enabler Base Daemon
storgnsd EMC Solutions Enabler GNS Daemon
storrdfd EMC Solutions Enabler RDF Daemon
storevntd EMC Solutions Enabler Event Daemon
[*] storwatchd EMC Solutions Enabler Watchdog Daemon
storsrmd EMC Solutions Enabler SRM Daemon
Export the environment variables
SYMCLI_CONNECT_TYPE=REMOTE and
SYMCLI_CONNECT= <ConnectionName>.
Run
symcfg list. The command output should display all VMAX and PowerMax systems that have been added to the SMIS server.
Data is not available for the Topic
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\