Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

PowerProtect Data Manager 19.10 Security Configuration Guide

Reset a forgotten local user password

Use the self-service feature to reset a forgotten password for a local user.

Prerequisites

  • The account must be a local identity provider user.
  • A mail server must be configured on PowerProtect Data Manager.
  • External identity provider users cannot reset their password using this procedure. Contact the identity provider administrator to reset your password.

Review Common password policy before you select a new password.

About this task

Local users can receive an email with a link to reset their password. The reset password link in the email expires in 20 minutes, after which time they must request another link.

Steps

  1. In the PowerProtect Data Manager login page, click Forgot Password.
  2. In the Forgot Password dialog box, type your user name, click Send Link, and click OK to dismiss the informational dialog box.
    The system sends a message to the email address associated with your user name.
  3. Open the email and click the link.
  4. In the Reset Password dialog box, type a new password in the New Password and Confirm New Password fields, and click Save.
    The PowerProtect Data Manager login page appears.
  5. Log in with your user name and new password.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\