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PowerProtect Data Manager 19.10 Security Configuration Guide

Reinstall the PowerProtect plug-in for the vSphere client

After you replace the default self-signed security certificates, there may be a brief delay before PowerProtect Data Manager exchanges the new certificates with attached vCenters.

About this task

During this period, you may see errors in the vSphere client PowerProtect portlet when you select virtual machines:

  • Service Unavailable: Please contact your administrator.
  • No healthy upstream.

The PowerProtect plug-in automatically refreshes the connection at the top of every hour and applies the new certificates to correct the condition. To immediately apply the new certificates, complete this task to reinstall the PowerProtect plug-in for each attached vCenter.

The PowerProtect Data Manager Administration and User Guide provides more information about working with the PowerProtect portlet and plug-in.

Only the Administrator role can reinstall the plug-in.

Steps

  1. From the left navigation pane, select Infrastructure > Asset Sources.
    The Asset Sources window appears.
  2. On the vCenter tab, select the affected vCenter, and then click Edit.
    The Edit vCenter dialog opens.
  3. For vSphere Plugin, clear Install.
  4. Click Save.
    PowerProtect Data Manager removes the PowerProtect plug-in from the vCenter.
  5. In the vSphere client, look for a notification that the PowerProtect plug-was removed, and then click REFRESH BROWSER.
    If you do not have a notification, log out, and then log in again.
  6. Verify that the PowerProtect portlet does not appear when you select virtual machines.
  7. In the PowerProtect Data Manager UI, select the affected vCenter again, and then click Edit.
    The Edit vCenter dialog opens.
  8. For vSphere Plugin, select Install.
  9. Click Save.
    PowerProtect Data Manager installs the PowerProtect plug-in for the vCenter.
  10. In the vSphere client, look for a notification that the PowerProtect plug-in was successfully deployed, and then click REFRESH BROWSER.
    If you do not have a notification, log out, and then log in again.
  11. Verify that the PowerProtect portlet appears when you select virtual machines and does not display any errors.

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