Reinstall the PowerProtect plug-in for the vSphere client
After you replace the default self-signed security certificates, there may be a brief delay before
PowerProtect Data Manager exchanges the new certificates with attached vCenters.
About this task
During this period, you may see errors in the vSphere client PowerProtect portlet when you select virtual machines:
Service Unavailable: Please contact your administrator.
No healthy upstream.
The PowerProtect plug-in automatically refreshes the connection at the top of every hour and applies the new certificates to correct the condition. To immediately apply the new certificates, complete this task to reinstall the PowerProtect plug-in for each attached vCenter.
The
PowerProtect Data Manager Administration and User Guide provides more information about working with the PowerProtect portlet and plug-in.
Only the
Administrator role can reinstall the plug-in.
Steps
From the left navigation pane, select
Infrastructure > Asset Sources.
The
Asset Sources window appears.
On the
vCenter tab, select the affected vCenter, and then click
Edit.
The
Edit vCenter dialog opens.
For
vSphere Plugin, clear
Install.
Click
Save.
PowerProtect Data Manager removes the PowerProtect plug-in from the vCenter.
In the vSphere client, look for a notification that the PowerProtect plug-was removed, and then click
REFRESH BROWSER.
If you do not have a notification, log out, and then log in again.
Verify that the PowerProtect portlet does not appear when you select virtual machines.
In the
PowerProtect Data Manager UI, select the affected vCenter again, and then click
Edit.
The
Edit vCenter dialog opens.
For
vSphere Plugin, select
Install.
Click
Save.
PowerProtect Data Manager installs the PowerProtect plug-in for the vCenter.
In the vSphere client, look for a notification that the PowerProtect plug-in was successfully deployed, and then click
REFRESH BROWSER.
If you do not have a notification, log out, and then log in again.
Verify that the PowerProtect portlet appears when you select virtual machines and does not display any errors.
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