- Notes, cautions, and warnings
- Preface
- PowerProtect Data Manager for Network Attached Storage Overview
- Managing Assets and Protection
- About NAS protection
- Enable the NAS asset source
- Add a NAS appliance
- Add a NAS share
- Edit or delete a NAS asset source
- Deploy a protection engine for NAS asset protection
- Add a centralized protection policy for NAS assets
- Restore a NAS asset to the original location
- Restore a NAS asset to an alternate location
- NAS file level restore using File Search
- Protection engine parameters
- Determine protection engine usage for a protection job
- Change the protection engine Docker network range
- Network Attached Storage Best Practices and Troubleshooting
PowerProtect Data Manager 19.10 Network Attached Storage User Guide
Review protection logs
NAS protection creates logs at the asset and job levels that you can download to analyze when resolving problems.
Log in to the PowerProtect Data Manager user interface as a user with the Administrator, User, Backup Administrator, or Restore Administrator role.
On the page, select the job that corresponds to the problem which requires troubleshooting, and then select Export Log. The log export contains two files with consolidated logs from PowerProtect Data Manager and the NAS protection workflow, respectively. The NAS protection log contains the logs from both the NAS agent and NAS protection engine.
Review nasdm.log and Nas_sessionID.log to determine the root cause of any issue. Some of the troubleshooting guidance in this appendix uses the additional logs from the consolidated NAS protection log.
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