PowerProtect Data Manager 19.10 File System User Guide

Centralized file-level restore operations

Centralized file-level restore operations restore the entire path of selected files and folders to the destination folder. For example, if the file D:\Folder\file1.txt is restored to G:\CFLR, it is restored to G:\CFLR\D\Folder\file1.txt instead of G:\CFLR\file1.txt.

There is no workaround.

File-level restores of symbolic-linked directories

The file-level restore of a symbolic-linked directory does not contain any symbolic links or reparse points, but the contents are the same as the source directory.

Create symbolic links manually after the file-level restore operation completes.

File sparseness and Linux file-level restores

Linux file-level restores of file-level backups do not retain file sparseness.

Use the appropriate tools to reduce disk space.

Restores of clustered drives fail with a network connectivity error or an agent host timed out error

You might see an error similar to one of the following when attempting to restore a clustered drive:

ARA0005: Unable to restore FILE_SYSTEM asset C:\ClusterStorage\Volume3 because of a network connectivity issue on agent host w2019c2.agent.com.

The restore was unsuccessful because of an issue with the network connection.

To resolve this issue: 1.Check the network connectivity between PowerProtect Data Manager and the agent host. 2.Confirm that there is no packet loss between PowerProtect Data Manager and the agent host.

The File System restore was unsuccessful because the request to the Agent host timed out.

Perform a full discovery of the logical cluster host, and then retry the restore. For more information about performing a full discovery, see the PowerProtect Data Manager Administration and User Guide.

Restoring block-based backups on 16 TB ReFS volumes

Image-level restore operations of File System agent block-based backups (BBB) might fail ReFS volumes with 16 TB or higher capacity.

Restore the data by using file-level restore (FLR).

Restoring multiple backups or SSIDs from the command-line interface

A single-level restore command-line interface (CLI) cannot be used to select multiple backups or SSIDs for restore.

Open a separate file-level restore CLI for each backup or SSID.

XFS restores of block-based backups

When performing an XFS restore of a block-based backup on a remote host, the kernel version of the remote host must be equal to or higher than the kernel version of the source host.

There is no workaround.