About this task
You can update the system by manually downloading update packages or by connecting to a Secure Remote Services (SRS) gateway. When PowerProtect Data Manager is licensed and you have registered the SRS gateway host with PowerProtect Data Manager, you can update using SRS. When an update package is available, the packages are uploaded to the SRS gateway. The appliance checks the SRS gateway once a day for available update packages or you can manually check for update packages.
NOTE If SRS is configured and a critical update is available in the SRS gateway, a notification appears in the user interface. You can also download available critical updates that appear in the
Support Site section of the
Software Upgrade window.
An update package can update one or more of the following:
- The
PowerProtect Data Manager software, including application agent installers stored on the
PowerProtect Data Manager virtual machine
- External
VM Direct appliance
- Kubernetes support
- PowerProtect Search software
- Remote Cloud Disaster Recovery Server
NOTE If you have your own SSL certificate that you wish to continue using, the
PowerProtect Data Manager Security Configuration Guide provides more information.
In
PowerProtect Data Manager, the update process automatically stops most running jobs and puts the system into maintenance mode. If server Disaster Recovery is enabled, the system performs a Server DR backup. If automatic snapshots are configured, the update process creates a virtual machine snapshot of the system. If the update fails or is aborted, the system uses the snapshot to roll back to the previous state. Once the system is rolled back or update successfully, the snapshot is automatically deleted.
You can check if the
PowerProtect Data Manager system is ready to update by running a manual precheck.
Run a manual precheck provides more information.
NOTEWhen you update
PowerProtect Data Manager, you are accepting the terms of the latest product EULA. If AutoSupport is enabled, you are also accepting the latest Telemetry Software Terms. It is recommended that you review the Telemetry Software Terms and EULA terms before continuing with the update.
After you upload the update package, the latest EULA (in both text and PDF format) and the Telemetry Software Terms (in PDF format) are available in the
/data01/brs/update/eulas folder.