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PowerProtect Data Manager 19.13 Cyber Recovery User Guide

Managing jobs

Manage jobs and view job details from the Jobs content pane.

Prerequisites

A policy, a recovery operation, a system backup, or a cleaning operation has been run, which creates a job.

Steps

  1. From the Main Menu, select a job type from the Jobs list menu.
    The content pane for completed jobs of the specified type opens. It displays categorized job status links at the top of the content pane and a list of the jobs.
  2. To access a list of running jobs, click the Running tab at the top of the pane.
    The content pane for running jobs of the specified type opens. It displays categorized job status links at the top of the content pane and a list of the jobs.
  3. To refresh the content pane, click Icon with an image of a refresh arrow..
    To select how often the content pane refreshes, click the ellipsis (...) next to Icon with an image of a refresh arrow. and select a time from the list. There is also an option to show a timer.
  4. To view details about a job, do the following from either the Completed or Running tab:
    1. To see jobs with a specific status, click a job status link at the top of the content pane. To list all jobs again, click the Total link.
    2. For additional information about a running job, click the row for the job.
      In the Details pane, the Details tab provides job information and the Step Log tab shows the progress of each task in the job. The step log shows the steps that are completed, in process, and not yet started. Click the arrow on the right to close the window.
    3. For additional information about a completed job, click the row for the job.
      In the Details pane, the Details tab provides job information:
      • If the job's status is Completed w/Exceptions or Failed, the Details tab includes a Job Alert notification with a link to the Alerts content pane, which provides alert details. If you ran an Analyze operation, there is also a link for the CyberSense host.
      • The Step Log tab shows the steps that were completed successfully, the step on which an action was canceled or failed, and any actions that were not started due to a cancellation or failure.
      Click the arrow on the right to close the window.
    4. To customize the columns in the table that lists the jobs, click Icon with an image of a gear. and select the columns to show or hide.
    5. To manage which jobs are displayed, click Icon with an image of filter funnel. in each column to set a filter.
      The filtered content is displayed, and a lozenge with the filter value is shown above the table. If the status filter includes multiple values, hover over the lozenge to see all values. You can also use the search field above the column titles.
    6. To clear a specific filter, click the X in the lozenge. To click all the filters, click Clear Filters.
    7. To sort the jobs, click the column title.
  5. To download an Excel spreadsheet that contains job details for current filter content, click Export on either tab.
  6. To cancel a running job:
    1. Click the Running tab.
    2. Click the radio button next to the name of the job that you want to cancel.
    3. Click Cancel and confirm that you want to cancel the job.

      An informational message indicates that the job is being canceled and the Cyber Recovery software generates an alert for the cancel request.

      The progress and the step of the cancellation process is displayed. Go to the Step Log tab in the Details pane to see on which step the process was canceled.

      When the cancellation is completed, the job is no longer displayed in the Running pane.

      NOTE: You can cancel only one job at a time.
    4. Click the Completed tab to verify that the job shows the Canceled status.

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