In general,
the DR Series system enters the
Maintenance mode whenever the
file system has encountered an issue that prevents it from operating
normally.
-
NOTE: You
can use the
Reason code information available
in the
Maintenance mode to call Dell Support. All maintenance
must be conducted using the DR Series systems Command Line Interface.
When in its
Maintenance mode, the filesystem is in
a read-only state, and the system runs the following maintenance-based
operations:
-
NOTE: Whenever the DR Series systems enters or exits from the
Maintenance mode state, all communication via protocols is lost.
- Runs an internal filesystem check.
- Generates a filesystem status report (if the filesystem check
finds no issues, the DR Series system switches back to
Operational mode without user intervention).
If the filesystem check finds issues, you can choose to make
repairs (using
Confirm Repair Filesystem) or
ignore the detected issue (using
Skip Repair Filesystem), at which point the system switches back to
Operational mode.
The
Maintenance mode process displays a number of stages,
indicated on the Maintenance Mode progress bar, which include:
- Preparing for Filesystem Check
- Scan in Progress
- Completed Generating Report
-
NOTE: If the Filesystem Check
detects any repairable files, it generates a Repair Report that identifies
these reported files. The Maintenance Mode progress bar halts at the
Completed Generating Repair stage, and remains in
Maintenance mode until you click
Confirm Repair Filesystem. The DR Series system does not advance to the Switching to Operation
Mode stage until the filesystem repair is completed.
- Switching to Operational Mode
- Operational Mode (Normal State)
The
Maintenance Mode page provides the following
information:
- Maintenance Mode Progress bar:
- Displays the five stages of
Maintenance mode
- Updates the progress bar as each stage completes
-
NOTE: If an alert displays
above the Maintenance Mode progress bar, this indicates that the filesystem
check has completed, and it has generated a report on the repairable
files (which are displayed in the Repair Report pane under the Maintenance
Mode progress bar). To repair all of the reported files listed in
the Repair Report, you must click
Confirm Repair Filesystem.
- Repair Report:
- Displays a list of repairable filesystem files that were detected
in the Filesystem Check.
- Identifies the repairable files by Container ID, File/Inode/Directory
location, and a brief reason for failure.
- Provides a search capability that allows you to click
prev or
next to display the previous
or next page in the Repair Report, or lets you display a specific
page number of the Repair Report by entering this number in the
Goto page and click
go.
- System Information pane:
-
System Name
-
Software Version
-
Current Date/Time
-
iDRAC IP Address
- Support Information
-
Service Tag
-
Last Diagnostic Run
-
BIOS Version
-
NOTE: When in
Maintenance mode, the DR Series system navigation panel displays the
following options that are links to display the correspond page in
the DR Series system GUI:
-
Alerts
-
Events
-
Health
-
Usage
-
Diagnostics
-
Software Upgrade
After the DR Series system enters
Maintenance mode, there can only be two possible outcome states:
-
Operational mode (Normal State): where the filesystem check
was successful, and no system files need to be repaired (Filesystem
Check: successful).
-
Maintenance mode has halted: where the filesystem check
detected one or more repairable files (Filesystem Check: unsuccessful).
Filesystem Check — Successful: when the
Maintenance mode successfully completes all of its stages, the DR Series system
displays its status as having entered
Operational mode (Normal
State). Only after the
Maintenance mode has successfully completed
its internal check can it return to an
Operational mode.
To return to the
Operational mode, click
Go
to Dashboard
on the
Maintenance Mode page options bar.
Go to Dashboard is only
active when all of the internal system checks have completed and the
progress bar indicates that all stages have been completed.
-
NOTE: You may encounter issues
when using data management agents (DMAs) such as NetBackup with expired
backup images when the DR Series system is in its
Maintenance mode.
-
NOTE: When in
Maintenance mode, image expiration fails because the
DR Series system is in a read-only state. If this occurs, the DMA
assumes that the backup images have expired. However, the DR Series
system administrator may be unaware that the backup data images still
reside on the DR Series system.
Filesystem Check — Unsuccessful: when the
Maintenance mode halts at the Completed Generating
Report stage, this indicates that the filesystem check detected some
repairable files, and listed them in the Repair Report pane on the
Maintenance Mode page.
To return to the
Operational mode, click
Confirm Repair Filesystem on
the
Maintenance Mode page options bar to repair
the files listed in the Repair Report.
Confirm Repair Filesystem is the only active option you can select when the progress bar indicates
that some filesystem files are in need of repair.