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Dell Express Flash NVMe PCIe SSD User’s Guide

System becomes unresponsive when NVMe PCIe U.2 2.5-inch SSD is surprise removed

Description
The system becomes unresponsive when the device is removed without first preparing the device for removal.
Cause
The operating system on the PowerEdge server is not supporting surprise removal. Surprise removal on PowerEdge servers is only supported for operating systems that are listed in the Hot plug drive serviceability section.
Solution
Perform the Prepare For Removal operation for the specific NVMe PCIe U.2 2.5-inch SSD from a Dell Management application. For operating systems or applications that do not support surprise removal of NVMe PCIe U.2 2.5-inch SSDs, Dell management tools such as OpenManage Server Administrator and iDRAC provide an option (Prepare to Remove) to perform orderly removal of the device.

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