- Notes, Cautions, and Warnings
- Introduction
- AMP Event Messages
- ASR Event Messages
- BAR Event Messages
- BAT Event Messages
- BIOS Event Messages
- BOOT Event Messages
- CBL Event Messages
- CMC Event Messages
- CPU Event Messages
- CPUA Event Messages
- CTL Event Messages
- DH Event Messages
- DIAG Event Messages
- DIS Event Messages
- DKM Event Messages
- ECM Event Messages
- ENC Event Messages
- EPP Event Messages
- FAN Event Messages
- FC Event Messages
- FCD Event Messages
- FLDC Event Messages
- FSD Event Messages
- HWC Event Messages
- IOID Event Messages
- IOV Event Messages
- IPA Event Messages
- ISM Event Messages
- JCP Event Messages
- LC Event Messages
- LIC Event Messages
- LNK Event Messages
- LOG Event Messages
- MEM Event Messages
- NIC Event Messages
- OSD Event Messages
- OSE Event Messages
- PCI Event Messages
- PDR Event Messages
- PFM Event Messages
- POW Event Messages
- PR Event Messages
- PST Event Messages
- PSU Event Messages
- PSUA Event Messages
- PWR Event Messages
- RAC Event Messages
- RDU Event Messages
- RED Event Messages
- RFL Event Messages
- RFLA Event Messages
- RFM Event Messages
- RRDU Event Messages
- RSI Event Messages
- SEC Event Messages
- SEL Event Messages
- SSD Event Messages
- STOR Event Messages
- SUP Event Messages
- SWC Event Messages
- SWU Event Messages
- SYS Event Messages
- TMP Event Messages
- TMPS Event Messages
- TST Event Messages
- UEFI Event Messages
- USR Event Messages
- VDR Event Messages
- VF Event Messages
- VFL Event Messages
- VFLA Event Messages
- VLT Event Messages
- VME Event Messages
- VRM Event Messages
Event and Error Message Reference Guide for 13th Generation Dell PowerEdge ServersVersion 1.2
SWU Event Messages
SWU001
- Message
- The expander or storage enclosure processor firmware is successfully updated.
- Detailed Description
- The expander or storage enclosure processor firmware is successfully updated.
- Recommended Response Action
- No response action is required.
- Category
- Storage (SWU = Software Change)
- Severity
- Severity 3 (Informational)
- No alerts are applicable for this message
SWU002
- Message
- The backplane firmware update did not complete successfully.
- Detailed Description
- The expander or storage enclosure processor firmware update did not complete successfully.
- Recommended Response Action
- Check the Storage Enclosure Backplane type and the Firmware version and make sure they are appropriately matched, and then retry the operation. For more information, see the platform Owners Manual
- Category
- Storage (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- No alerts are applicable for this message
SWU8500
- Message
- The arg1 request to Lifecycle Controller on server arg2 was not successful.
- Arguments
- arg1 = update/reinstall/rollback, arg2 = slot number
- Detailed Description
- This message is displayed when: 1. A reboot job is unable to provide a valid reboot ID. 2. The WSMAN command to set up a job queue on Lifecycle Controller was not successful.
- Recommended Response Action
- Retry the operation. If the error persists, contact your service provider.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8501
- Message
- The reinstall/rollback request to Lifecycle Controller on server arg1 was not successful.
- Arguments
- arg1 = slot number
- Detailed Description
- This message is displayed when: 1. A reboot job is unable to provide a valid reboot ID. 2. The WSMAN command to set up a job queue on Lifecycle Controller was not successful.
- Recommended Response Action
- Retry the operation. If the error persists, contact your service provider.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8502
- Message
- A arg1 request was submitted to the Lifecycle Controller on server arg2 .
- Arguments
- arg1 = update/reinstall/rollback, arg2 = slot number
- Detailed Description
- The specified Lifecycle Controller operation is successfully submitted and the operation will be executed on the basis of scheduling criteria.
- Recommended Response Action
- No response action required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8503
- Message
- A reinstall/rollback request was submitted to the Lifecycle Controller on server arg1 .
- Arguments
- arg1 = slot number
- Detailed Description
- The specified Lifecycle Controller operation is successfully submitted and the operation will be executed on the basis of scheduling criteria.
- Recommended Response Action
- No response action required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8504
- Message
- Successfully scheduled the arg1 operation on the server arg2 .
- Arguments
- arg1 = update/reinstall/rollback, arg2 = slot number
- Detailed Description
- The specified Lifecycle Controller operation is successfully submitted and the operation will be executed on the basis of scheduling criteria.
- Recommended Response Action
- No response action required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8505
- Message
- Successfully scheduled the reinstall/rollback operation on the server arg1 .
- Arguments
- arg1 = slot number
- Detailed Description
- The specified Lifecycle Controller operation is successfully submitted and the operation will be executed on the basis of scheduling criteria.
- Recommended Response Action
- No response action required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8506
- Message
- Completed the Firmware update operation for CMC arg1 .
- Arguments
- arg1 = slot number
- Detailed Description
- Completed the Firmware update operation for the CMC identified in the message..
- Recommended Response Action
- No response action is required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8513
- Message
- Successfully updated the IOM infrastructure firmware of slot arg1 .
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation of IOM infrastructure is successful.
- Recommended Response Action
- No response action is required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8514
- Message
- Unable to update the IOM infrastructure firmware of slot arg1 . ErrorCode=0x arg2 .
- Arguments
- arg1 = slot number, arg2 = error no
- Detailed Description
- The IOM infrastructure firmware update operation is not successful.
- Recommended Response Action
- Reacquire the Image file from the source folder, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8515
- Message
- Unable to update the IOM firmware. Update Initiation was not successful. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The IOM firmware update operation was not successful. Unable to initiate the Update process.
- Recommended Response Action
- Retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8516
- Message
- Unable to update the iDRAC firmware on the server in slot arg1 . Transfer is not successful. ErrorCode=0x arg2 .
- Arguments
- arg1 = slot number, arg2 = error no
- Detailed Description
- iDRAC firmware update operation was not successful. The firmware Image file could not be transferred.
- Recommended Response Action
- Make sure the iDRAC firmware Image file is available in the given path and retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8517
- Message
- Unable to update the iDRAC firmware on the server in slot arg1 . The Image file is not accessible. ErrorCode=0x arg2 .
- Arguments
- arg1 = slot number, arg2 = error no
- Detailed Description
- Unable to update the iDRAC firmware. The firmware Image file is not accessible.
- Recommended Response Action
- Make sure the iDRAC firmware Image file is available in the given path and retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8518
- Message
- The firmware update operation on the iDRAC on the server in slot arg1 is stopped.
- Arguments
- arg1 = slot number
- Detailed Description
- The server was pulled out from the chassis during the iDRAC firmware update operation.
- Recommended Response Action
- Reinsert the server and retry the operation. If the issue persists, contact your service provider.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8519
- Message
- The firmware update operation of the iDRAC on the server in slot arg1 is stopped. The Image file is corrupted.
- Arguments
- arg1 = slot number
- Detailed Description
- The iDRAC firmware update operation was stopped, because the Image file is corrupted.
- Recommended Response Action
- Reacquire the Image file from the original source, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8520
- Message
- The firmware update operation of the iDRAC on the server in slot arg1 is not successful.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation of the iDRAC identified in the message is not successful.
- Recommended Response Action
- Reacquire the Image file from the original source, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8521
- Message
- The firmware update operation of the iDRAC on the server in slot arg1 was stopped. The selected Image file is not compatible with the server hardware.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation of iDRAC identified in the message was stopped. The selected Image file is not compatible with the server hardware.
- Recommended Response Action
- Make sure that the Image file is compatible with the server hardware, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8522
- Message
- Unable to update the iDRAC on the server in arg1 firmware: ErrorCode=0x arg2 .
- Arguments
- arg1 = slot number, arg2 = error no
- Detailed Description
- The firmware update operation is not successful.
- Recommended Response Action
- Reacquire the Image file from the original source, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8523
- Message
- The firmware update operation of the iDRAC on the server in slot arg1 is successfully completed.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation of the iDRAC identified in the message is successful.
- Recommended Response Action
- No response action is required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8524
- Message
- Unable to update the iDRAC on the server in slot arg1 firmware: ErrorCode=0x arg2 .
- Arguments
- arg1 = slot number, arg2 = error no
- Detailed Description
- The firmware update operation is not successful. This may be due to a problem encountered by the firmware, or because a server was removed during the firmware update operation.
- Recommended Response Action
- Reacquire the Image file from the source folder, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8525
- Message
- Unable to update the iDRAC firmware on the server in slot arg1 . The firmware update timeout limit is exceeded.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation is not successful. The update process was not completed within the firmware update timeout duration.
- Recommended Response Action
- Retry the operation. If the issue persists, contact your service provider.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8526
- Message
- The firmware update operation of the iDRAC on the server in slot arg1 is initiated.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware update operation of iDRAC identified in the message is initiated.
- Recommended Response Action
- No response action is required.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 3 (Informational)
SWU8528
- Message
- Unable to update the iKVM firmware, because of a checksum error.
- Detailed Description
- The process of iKVM firmware update is not successful due to a checksum error of the firmware image.
- Recommended Response Action
- Reacquire the Image file from the source folder, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8529
- Message
- Unable to update the iKVM firmware, because the Image file was not transferred to the iKVM target.
- Detailed Description
- The iKVM firmware update operation was not successful, because the firmware Image file could not be transferred to the target.
- Recommended Response Action
- Make sure that the iKVM firmware Image file is available at the specified location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8530
- Message
- Unable to update the iKVM firmware.
- Detailed Description
- The process for iKVM firmware update was not successful.
- Recommended Response Action
- Reacquire the Image file from the source location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8531
- Message
- Unable to update the iKVM firmware. The firmware update timeout limit is exceeded.
- Detailed Description
- The firmware update operation is not successful, because the Update process was not completed within the firmware update timeout duration.
- Recommended Response Action
- Retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8532
- Message
- Unable to update the LKVM firmware, because an invalid parameter is entered. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The LKVM firmware update operation is not successful, because an invalid parameter is entered.
- Recommended Response Action
- Retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8533
- Message
- Unable to update the LKVM firmware, because the target is not ready. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The LKVM firmware update operation is not successful, because the target is not ready.
- Recommended Response Action
- Wait for the target to become ready. This may take a few minutes. After the target is ready, then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8535
- Message
- Unable to update the LKVM firmware, because the Image file transfer is not successful. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The LKVM firmware update operation was not successful, because the firmware Image file could not be transferred.
- Recommended Response Action
- Make sure that the iKVM firmware image file is available at the specified location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8536
- Message
- Unable to update the LKVM firmware, because the Image file could not be accessed. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The LKVM firmware update operation was not successful, because the firmware Image file could not be transferred.
- Recommended Response Action
- Make sure that the iKVM firmware image file is available at the specified location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8537
- Message
- Unable to update the LKVM firmware, because the IP address provided is invalid. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The LKVM firmware update operation was not successful, because the IP address of the active CMC that is provided to the LKVM is invalid.
- Recommended Response Action
- Make sure the CMC IP address entered is valid, and then retry the Update operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8538
- Message
- Unable to update the iKVM firmware. Reason = 0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The iKVM firmware update operation was not successful.
- Recommended Response Action
- Retry the Update operation. If the issue persists, reinsert the iKVM and retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8540
- Message
- Unable to update the PSU firmware, because the transfer of Image file is not successful. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The PSU firmware update operation was not successful, because the firmware Image file could not be transferred.
- Recommended Response Action
- Make sure that the PSU firmware image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8541
- Message
- Unable to update the PSU firmware, because the Image file is not accessible. ErrorCode=0x arg1 .
- Arguments
- arg1 = error no
- Detailed Description
- The PSU firmware update operation was not successful, because the firmware Image file could not be transferred.
- Recommended Response Action
- Make sure that the PSU firmware image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8542
- Message
- Unable to update the Active CMC firmware. The Image file transfer process was not successful.
- Detailed Description
- The firmware update operation for the CMC was not successful. The Image file could not be transferred.
- Recommended Response Action
- Make sure that the CMC firmware Image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8543
- Message
- Unable to update the Active CMC firmware. The Image file was not accessible.
- Detailed Description
- The firmware update operation of CMC was not successful. The Image file was not accessible.
- Recommended Response Action
- Make sure that the CMC firmware image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8544
- Message
- Unable to update the Standby CMC firmware because the Standby CMC could not be prepared for firmware update.
- Detailed Description
- The firmware update operation of the Standby CMC was not successful. The Standby CMC could not be prepared for firmware update.
- Recommended Response Action
- Retry the firmware update operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8547
- Message
- Unable to update the Standby CMC firmware. The Image transfer process was not successful.
- Detailed Description
- The firmware update operation of Standby CMC was not successful. The firmware image could not be transferred.
- Recommended Response Action
- Make sure that the CMC firmware image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8548
- Message
- Unable to update the Standby CMC firmware. The Image was not accessible.
- Detailed Description
- The firmware update operation of Standby CMC was not successful. The firmware image could not be accessed.
- Recommended Response Action
- Make sure that the CMC firmware image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8549
- Message
- Unable to update the firmware of Standby CMC and Active CMC. The checksum process was not successful.
- Detailed Description
- The firmware update process of Active CMC and Standby CMC was not successful, because of a firmware image checksum error.
- Recommended Response Action
- Reacquire the Image file from the source location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8550
- Message
- Unable to update the firmware of Standby CMC and Active CMC.
- Detailed Description
- The firmware update process of Active CMC and Standby CMC was not successful.
- Recommended Response Action
- Reacquire the Image file from the source location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8551
- Message
- Unable to update the firmware of Active CMC. The checksum process was not successful.
- Detailed Description
- The firmware update process of Active CMC was not successful, because of a firmware image checksum error.
- Recommended Response Action
- Reacquire the Image file from the source location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8552
- Message
- Unable to update the firmware of Active CMC.
- Detailed Description
- The firmware update process of Active CMC was not successful.
- Recommended Response Action
- Reacquire the Image file from the source location, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8553
- Message
- Unable to update the Active CMC firmware. The Image file was not accessible.
- Detailed Description
- The firmware update operation of Active CMC was not successful. The firmware Image file could not be accessed.
- Recommended Response Action
- Make sure that the CMC firmware Image file is available at the location specified in the operation, and then retry the operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8556
- Message
- Unable to configure the sled network uplink on sled arg1 .
- Arguments
- arg1 = slot number
- Detailed Description
- The sled network uplink on the sled identified in the message could not be configured. The servers on the sled may not have expected network connectivity.
- Recommended Response Action
- Perform a Virtual Reseat operation, and then retry the operation. To virtually reseat a server 1) Using the CMC Web UI, go to Chassis Overview > Troubleshooting > Reset Components, and then select slot for the component identified in the message and apply the Virtual Reseat or 2) Run the following RACADM command at the command line interface: "racadm serveraction -f -m sled-<slot number> reseat".
- Category
- Audit (SWU = Software Change)
- Severity
- Severity 1 (Critical)
SWU8557
- Message
- Invalid firmware: The uploaded firmware image does not contain a verification signature.
- Detailed Description
- Invalid firmware: The uploaded firmware image does not contain a verification signature.
- Recommended Response Action
- Use a valid firmware image and retry the operation.
- Category
- Audit (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- No alerts are applicable for this message
SWU8558
- Message
- Invalid firmware: The uploaded firmware image validation was unsuccessful.
- Detailed Description
- Invalid firmware: The uploaded firmware image validation was unsuccessful.
- Recommended Response Action
- Use a valid firmware image and retry the operation.
- Category
- Audit (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- No alerts are applicable for this message
SWU8559
- Message
- The firmware downgrade operation is unsuccessful. A downgrade to the firmware version uploaded is not supported.
- Detailed Description
- The firmware downgrade operation is unsuccessful. A downgrade to the firmware version uploaded is not supported.
- Recommended Response Action
- Refer to the platform Owners Manual for more information or contact your service provider.
- Category
- Audit (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- No alerts are applicable for this message
SWU8560
- Message
- The firmware update process of Active CMC and Standby CMC was not successful because of a unrecognized image error.
- Detailed Description
- The firmware update process of Active CMC and Standby CMC was not successful because of a unrecognized image error.
- Recommended Response Action
- Obtain a valid firmware image from your service provider and retry the operation.
- Category
- Audit (SWU = Software Change)
- Severity
- Severity 2 (Warning)
SWU8561
- Message
- Unable to downgrade the firmware version because the current hardware configuration does not support rollback to the earler firmware version.
- Detailed Description
- The firmware version selected for rollback does not support the current chassis hardware configuration.
- Recommended Response Action
- Make sure that firmware version selected for rollback is supported for the current hardware configuration, such as I/O modules, PSU modules, and servers. For example, a newer generation PSU may not work with an earlier iDRAC or CMC firmware. For more information, see the platform Owners Manual or CMC or iDRAC Release Notes for details.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- Trap/EventID
- 6314
SWU8662
- Message
- Unable to update the I/O Aggregator (IOA) firmware because of an issue in the network communication session between CMC and IOA in slot arg1 .
- Arguments
- arg1 = slot ID
- Detailed Description
- The IOA firmware cannot be updated because of an issue in the network communication session between CMC and IOA.
- Recommended Response Action
- Power-cycle the IOA and if the firmware version is unchanged, retry the firmware update operation.
- Category
- Updates (SWU = Software Change)
- Severity
- Severity 2 (Warning)
- Trap/EventID
- 6314
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\