This section lists the frequently asked questions
about Server Administrator.
- What is the minimum permission level required
to install Server Administrator?
To install Server Administrator, you must have Administrator level privileges. Power Users and Users do not have permission to install Server Administrator.
- How do I determine what is the latest version
of Server Administrator available for my system?
Log on to: support.dell.com → Software & Security → Enterprise System Management → OpenManage Server Administrator.
All the available versions of Server Administrator
is displayed on the page.
- How do I know what version of Server Administrator
is running on my system?
After logging in to Server Administrator, navigate to Properties → Summary. You can find the version of Server Administrator installed on your system in the Systems Management column.
- Are there other ports users can use apart from
1311?
Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web Server →HTTPS Port
Instead of Use default, select
the Use radio button to set your preferred
port.
NOTE: Changing
the port number to an invalid or in-use port number may prevent other
applications or browsers from accessing Server Administrator on the
managed system. For the list of default ports, see the Server Administrator
Installation Guide available at dell.com/openmanagemanuals.
- Can I install Server Administrator on Fedora,
College Linux, Mint, Ubuntu, Sabayon or PClinux?
No, Server Administrator does not support any of these operating systems.
- Can Server Administrator send emails when there
is a problem?
No, Server Administrator is not designed to send emails when there is a problem.
- Is SNMP required for ITA discovery, inventory,
and software updates on PowerEdge systems? Can CIM be used by itself
for discovery, inventory, and updates or is SNMP required?
ITA communicating with Linux systems:
SNMP is required on the Linux system for discovery, status
polling, and inventory.
Software updates are done
through an SSH session and secure FTP and root level permissions/credentials
are required for this discrete action and asked for when the action
is set up or requested. Credentials from the discovery range are not
assumed.
ITA communicating with Windows systems:
For servers (systems running Windows Server
operating systems), the system may be configured with either or both
of SNMP and CIM for discovery by ITA. Inventory requires CIM.
Software updates, as in Linux, are not related to discovery
and polling and the protocols used.
Using Administrator
level credentials asked for at the time the update is scheduled or
performed, an administrative (drive) share is established to a drive
on the target system, and files copying from somewhere (possibly another
network share) is done to the target system. WMI functions are then
invoked to execute the software update.
As Server
Administrator is not installed on Clients/Workstations, so CIM discovery
is used when the target is running the OpenManage Client Instrumentation.
For many other devices such as network printers,
SNMP is the standard to communicate with (primarily discover) the
device.
Devices such as EMC storage have proprietary
protocols. Some information about this environment can be gathered
from looking at the ports used.
- Are there any plans for SNMP v3 support?
No, there are no plans for SNMP v3 support.
- Does an Underscore character in the domain name
cause Server Admin login issues?
Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. Use case-sensitive alphabets and numerals only.
- How does selecting/deselecting 'Active Directory'
on the login page of Server Administrator impact privilege levels?
If you do not select the Active Directory check box, you will only have access that is configured in the Microsoft Active Directory. You cannot log in using the Extended Schema Solution in Microsoft Active Directory.
This solution enables you to provide access to Server
Administrator; allowing you to add/control Server Administrator users
and privileges to existing users in your Active Directory software.
For more information, see "Using Microsoft Active Directory" in the Server Administrator Installation Guide available at dell.com/openmanagemanuals.
- What actions do I follow while performing Kerberos
authentication and trying to login from Web server?
For authentication, the contents of the files /etc/pam.d/openwsman and /etc/pam.d/sfcb, on the managed node, must be replaced with:
auth required
pam_stack.so service=system-auth auth required /lib64/security/pam_nologin.so
account required pam_stack.so service=system-auth
- Server Administrator alerts are not displayed
on SNMP trap, how to configure for enabling the SNMP traps?
Follow the steps for setting up the SNMP configuration to enable the Server Administrator alerts:
- esxcli system snmp set --communities public
- esxcli network firewall ruleset set --ruleset-id snmp
--allowed-all true
- esxcli network firewall ruleset set --ruleset-id snmp
--enabled true
- esxcli system snmp set -t <target_ip>@162/public
- esxcli system snmp set --enable true