OpenManage Enterprise 4.0.x User's Guide

View alert logs

View alert logs that are unacknowledged and acknowledge if necessary.

The Alerts Log screen displays the list of alert logs for events occurring in the devices. Click Alerts > Alert Log. The Alerts Log screen is displayed.

By default, only the unacknowledged alerts are displayed. You can customize the list of alerts using either Advanced Filters (on the upper left side of the alert list) or by changing the Alert Display Settings on the Application Settings screen. The following fields are populated by default on the Alerts screen:

• Acknowledge: Click between the square brackets under ACKNOWLEDGE to acknowledge or unacknowledge an alert.
• Time: Time indicates the timestamp at which the alert was generated.
• Source name: Operating system hostname of the device that generated the alert. Click the source name to view and configure the properties of the device.
  NOTE: If the alert is internal or generated from an undiscovered device, they do not appear when filtering by IP addresses or source name.
• Category: The type of alert (Possible alert categories include system health and audit).
• Message ID: A message ID, or message identifier, is a unique alphanumeric code that is assigned to a specific alert.
• Message: The message field contains the alert text.
• The box on the right provides additional information such as the detailed description and recommended action for a selected alert.

To change the default display, see Customize the alert display.

Select an alert to view the additional information such as the detailed description and recommended action on the right side of the Alerts Log screen. You can also perform the following tasks on the Alerts Log screen:

• Acknowledge alerts
• Unacknowledge alerts
• Ignore alerts
• Export alerts
• Delete alerts
• Archived alerts