Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

OpenManage Enterprise 4.0.x User's Guide

PDF

Managing device firmware and drivers

Use the firmware and driver catalog available on Dell.com to create a firmware and driver baseline. Compare whether devices comply with the baseline and generate a compliance report, and then fix compliance issues. Use the Configuration > Firmware/Driver Compliance screen to manage the firmware of all the managed devices that are discovered out-of-band using iDRAC. You can also update drivers of the 64-bit Windows-based servers that are discovered and managed in-band using the SSH protocol.

NOTE:
  • Ensure you have the necessary user privileges as described in Role and scope-based access.
  • To perform Windows driver update, ensure that the Windows servers are discovered in-band using the supported protocol. To update both drivers and firmware, you must also discover the servers out-of-band using iDRAC.
  • The device firmware or driver version, if earlier than the baseline version, is not automatically updated and the user must initiate the update.
  • It is recommended that the firmware and driver update is done during the maintenance windows to prevent the devices or environment going offline during business hours.
  • To manage the firmware and driver of a device, the Onboarding status of the system should be either 'Managed' or 'Managed with Alerts'. See Onboarding devices
  • The catalog contains drivers for only the 64-bit Windows-based devices.

By using the Firmware/Driver feature, you can:

  • Use a firmware and driver catalog from Dell.com either directly or after saving it on a network path. See Add a catalog by using Dell.com or Creating a firmware catalog by using local network.
  • Create a firmware and driver baseline by using the available catalogs. These baselines serve as benchmarks to compare the firmware and driver version on the devices against the version in the catalog. See Creating the firmware baseline.
  • Run a compliance report to check if the devices associated with the baseline comply with the baseline firmware and driver versions. See Checking firmware compliance. The COMPLIANCE column displays:
    • OKImage indicating that the device firmware is in compliance with the firmware baseline: If the firmware and driver version of the target device is the same as the baseline, an OK is displayed.
    • Upgrade: If the target device has one or more versions earlier than the firmware or driver version of the baseline. See Updating the device firmware version
      • CriticalImage indicating that the device firmware is not in compliance (Critical) with the firmware baseline, and must be upgraded.: If the current firmware or driver version of the component is lower than the baseline version and if the importance that is assigned is either Recommended or Urgent.
      • WarningImage indicating that the device firmware is not in compliance (Warning) with the firmware baseline, and must be upgraded.: If the current firmware or driver version of the component is lower than the baseline version and the importance that is assigned is Optional.
    • DowngradeImage indicating that the device firmware is later than the firmware baseline, and must be downgraded.: If the device firmware and driver is later than the baseline version.
    • Export the compliance report for statistical and analytical purposes.
    • Update device firmware and driver version by using the baseline. See Update the device firmware and drivers by using baselines.
NOTE:
  • When a firmware or driver baseline with many devices is checked for compliance, only one noncompliant device warning (CDEV9000) is logged on the Alerts screen.
  • The firmware or driver compliance status of devices that cannot be updated using the Dell catalog is displayed as Unknown. These devices are network switches, modular IOAs, and Dell storage devices. It is recommended to perform individual firmware or driver updates for these devices using their respective individual Update package. To perform individual firmware or driver updates, select a device on the All Devices screen, and click View Details > Firmware/Drivers and select the individual package option. For more information about the list of unsupported devices, see Devices with unknown compliance status .

You can update firmware version of a device using:

  • Update the device firmware and drivers.
  • The Device Details screen. In the Devices List, click the device name or IP address to view device configuration data, and then edit. See View and configure individual devices.
    NOTE:Updating a device using the Individual Package workflow only supports executable (EXE) based Dell Update Packages. The executable DUP must be installed through one of the sleds in the chassis to update FX2 CMCs.
The summary of all the baselines is displayed in the working pane. The compliance of a selected baseline is displayed in the right pane by using a Donut chart. A Donut chart and list of items in the baseline changes based on the baseline that you select from the Baseline list. See Donut chart.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\