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Dell EMC OpenManage Enterprise Version 3.4 User's Guide

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Manage the device firmware and drivers

On the OpenManage Enterprise > Configuration > Firmware/Driver Compliance page, you can manage the firmware of all the 'managed' devices. With OpenManage Enterprise version 3.4, you can also update the drivers of the Windows-based devices.

NOTE:
  • To perform any tasks on OpenManage Enterprise, you must have the necessary user privileges. See Role-based OpenManage Enterprise user privileges. To manage these settings, you must have the OpenManage Enterprise administrator level credentials.
  • The device firmware or driver version, if earlier than baseline version, is not automatically updated and the user must initiate the update.
  • It is recommended that the firmware and driver updation is done during the maintenance windows to prevent the devices or environment going offline during business hours.
  • To manage a device's firmware and/or driver, the Onboarding status of the system should be either 'Managed' or 'Managed with Alerts'. See Onboarding devices
  • Currently, the catalog contains drivers for only the 64-bit Windows-based devices.
By using the Firmware/driver feature, you can:
  • Use a firmware and driver catalog from Dell.com either directly or after saving it on a network path. See Add a catalog by using Dell.com or Creating a firmware catalog by using local network.
  • Create a firmware and driver baseline by using the available catalogs. These baselines serve as benchmarks to compare the firmware and driver version on the devices against the version in the catalog. See Creating the firmware baseline.
  • Run a compliance report to check if the devices associated with the baseline comply to the baseline firmware and driver versions. See Checking firmware compliance. The COMPLIANCE column displays:
    • OKImage indicating that the device firmware is in compliance with the firmware baseline — if the target device's firmware and/or driver version is same as the baseline.
    • Upgrade — if the target device's has one or more versions earlier than the baseline's firmware or driver version. See Updating the device firmware version
    • CriticalImage indicating that the device firmware is not in compliance (Critical) with the firmware baseline, and must be upgraded. — if the device is not in compliance with the baseline, and indicates that it is a critical upgrade and the device's firmware and driver/s must be upgraded to ensure proper functionality.
    • WarningImage indicating that the device firmware is not in compliance (Warning) with the firmware baseline, and must be upgraded. — if the device firmware and/or driver are not in compliance with the baseline, and the device firmware can be upgraded to enhance the functionality.
    • DowngradeImage indicating that the device firmware is later than the firmware baseline, and must be downgraded. — if the device firmware and/or driver is later than the baseline version.
    • Export the compliance report for statistical and analytical purposes.
    • Update device firmware and/or driver version by using the baseline. See Update the device firmware and drivers by using baselines

You can update firmware version of a device also on the:

  • All Devices page. See Updating the device firmware version.

  • Device Details page. In the Devices List, click the device name or IP address to view device configuration data, and then edit. See Viewing and configuring devices.

    NOTE: Updating a device using the Individual Package workflow only supports executable (EXE) based Dell Update Packages. When updating an FX2 CMC, the executable DUP must be installed via one of the sleds in the chassis.

    The summary of all the baselines is displayed in the working pane, and the compliance of a selected baseline is displayed in the right pane by using a Donut chart. A Donut chart and list of items in the baseline changes based on the baseline you select from the Baseline list. See Donut chart.

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