If you are using the Hyper-V Manager to capture the image, ensure that you switch from
Enhanced session to
Basic session before capturing the image.
Steps
On the
Image Assist home page, in the
Create Dynamic Image card, click
GET STARTED.
To create a bootable
Image Assist USB drive or ISO file, select
Yes.
NOTE:If you are using Hyper-V Manager, you can only create a bootable ISO file. If you are using VMware Workstation Pro, you can create a bootable USB drive or a bootable ISO file.
To include SupportAssist for Business PCs to your custom image, select
Yes.
SupportAssist for Business PCs monitors each PC and proactively detects both hardware and software issues. If you include SupportAssist in your custom image, further configuration is necessary to activate SupportAssist and start managing your PC fleet. For more information about the configuration, see the
Configuring and deploying SupportAssist (Dell Image Assist or Dell Ready Image) section in the
SupportAssist for Business PCs Deployment Guide available on the
SupportAssist for Business PCs documentation page.
NOTE:To install SupportAssist for Business PCs, .NET Desktop Runtime version 6.0.1 or later must be installed on the PC fleet. See
Microsoft .NET 6.0. .NET Desktop Runtime version 7.0.x and 8.0.x are not supported.
To enable
Image Assist to create a Sysprep answer file, select one of the following options and click
NEXT.
To create an Unattend XML file, select
Create Unattend XML.
To import an existing Sysprep answer file, click
Import previously created Unattend XML.
For Windows 10: To retain system user settings such as start menu layout, taskbar layout, desktop wallpaper, desktop icons, and desktop settings, select
Retain Current User Settings in the
Use customized default profile section.
NOTE:If you are using the Windows 11 operating system, you can choose to retain the system user settings in the
CopyProfile section on the
Create Unattend XML page.
CopyProfile does not retain Start menu and taskbar layouts.
NOTE:The Office 365 icons that are pinned to the taskbar and retained in the current profile are not captured in the Dynamic image.
NOTE:The default Microsoft icons that are pinned to the taskbar may be captured in the Dynamic image even if you have unpinned the icons from the taskbar.
If you have chosen to create a bootable
Image Assist USB drive, insert a USB drive, click
OK, and then click
CREATE USB.
On the
Create Unattend XML page, enter the required information, review and change the selections, if necessary, and then click
CREATE UNATTEND. See
Creating an Unattend XML file.
The Unattend XML file is created and then the image is checked for common build errors.
If failures are detected during the
Check Image process, click
RESOLVE ISSUES and the tool helps fix the issues. For more information about the common build errors, see
Checking the image.
If the issues are resolved, a confirmation message is displayed.
If the issues are not resolved, click the corresponding
Failed link and review the issue description to solve the issues manually.
NOTE:To resolve driver issues, you can attempt to uninstall the drivers from the device manager or see the vendor documentation for uninstallation instructions.
NOTE:To resolve software issues, you can attempt to uninstall the software from
Add or remove programs.
If you are unable to solve the issues manually, and need assistance, contact the Dell OS Imaging Helpdesk. To contact the helpdesk, on the
Image Assist Dynamic home page, click
and click
Get Support.
To auto capture the image, click
CAPTURE IMAGE or wait for the capture process to start automatically.
To modify the capture settings, click
CANCEL before the countdown ends.
After the image is captured, a confirmation window is displayed.
Click
COPY to save the WIM file to a USB drive or to a different location.
NOTE:You must test the image before you submit it to Dell factory. For more information, see
Restore and test image.
NOTE:To automate the restore process, save the dynamic image in the
Dell_Images folder, and the driver packs in the
Dell_Driver_Packs_Local folder.
Note the path where the file is saved and click
SHUT DOWN to turn off the system.
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