Dell Hybrid Client version 2403 Administrator's Guide

Configure the Dell Client Agent (DCA) settings manually

Use the Device Settings window to configure Dell Client Agent (DCA) setting that enables you to manually register your Dell Hybrid Client to Wyse Management Suite.

1. Log in to the device powered by Dell Hybrid Client.
2. Click the Show Application icon on the desktop screen.
   The Applications Overview screen is displayed.
3. Click the Device Settings icon.
   The Device Settings window is displayed.
4. Click Dell Client Agent and the Authentication Required window is displayed.
5. Enter the system password and click Authenticate.

   The initial password is the serial number of that particular device. You can access the device serial number from the System Information window. If the device is registered to Wyse Management Suite, the Dell Client Agent password is based on the device compliant status.

   • If the device is compliant, the Dell Client Agent password is same as the system password that is set from Wyse Management Suite.
   • If the device is non-compliant, the Dell Client Agent password is same as the randomized password that is generated using Wyse Management Suite. The randomized password is based on Serial Number and UUID of the device. For more information about how to generate the system password, see Generate the default system password.

   NOTE:If the device is unregistered from Wyse Management Suite, the Dell Client Agent password is same as the device serial number.

   Upon successful authentication, the Dell Client Agent window is displayed.
6. Click Registration, and do the following:
   1. To register manually, click the Cancel button. The default status is displayed as Discovery In Progress.
   2. In the WMS Server field, enter the URL of Wyse Management Suite server.
   3. In the Group Token field, enter your group registration key. The Group Token is a unique key for registering your devices to Groups directly.
      NOTE:If the tenant and group are empty, the device is registered to the unmanaged group. However, the group token is mandatory for registering the device to a public cloud.
   4. Click the ON/OFF button to enable or disable the Validate Server Certificate CA option. Enable this option to perform server certificate validation for all device-to-server communication.
      If a public cloud URL is entered, the CA Validation option is enabled automatically and cannot be disabled.
   5. Click Register to register your device powered by Dell Hybrid Client on the Wyse Management Suite server.
      When your device is successfully registered, the status is displayed as Registered with the green color tick next to the Registration Status label. The caption of the Register button changes to Unregister. A notification that is relevant to the current activity is displayed on the screen.
7. Click Support, and enable the Support Mode option for troubleshooting purposes. This option can be enabled by an administrator from Wyse Management Suite.
8. Click About to view the version of the Dell Client Agent.
9. Close the application.
   If the system is idle for 5 minutes, the Dell Client Agent window is closed. Administrator needs to re-authenticate to view the Dell Client Agent window.
10. Dell Client Agent UI Enhancements
    • Dell Client Agent (DCA) improved server URL validation and added capability to detect invalid IP address.
    • Added Notification server status in registration section to check MQTT status.
    • Added Event logs under support section.
    • Added support to perform live debugging for Dell Client Agent through Event logs.