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Encryption Recovery v11.9

Perform a Recovery

  1. Create bootable media of the recovery environment. For instructions, see Appendix A - Burning the Recovery Environment.
    NOTE:Disable SecureBoot before the recovery process. When finished, enable SecureBoot.
  2. Boot to that media on a recovery system or on the device with the drive you are attempting to recover.

    A WinPE Environment opens.

  3. Enter x and press Enter to get to a command prompt.
  4. Navigate to the recovery file and launch it.

    An Encryption client diagnostic dialog opens and the recovery file is being generated in the background.

  5. At an administrative command prompt, run <machinename_domain.com > .exe > -p <password > -gpk

    It returns the GPKRCVR.txt for your computer.

  6. Copy the GPKRCVR.txt file to the root of the OS drive of the computer.
  7. Reboot the computer.

    The GPKRCVR.txt file will be consumed by the operating system and will regenerate the GPK on that computer.

  8. If prompted, reboot again.


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