Selecting and configuring Secure Remote Services delivery
Secure Remote Services Virtual Edition (VE) Gateway provides automated connect home and remote support activities through an IP-based solution that is enhanced by a comprehensive security system.
About this task
An on-site Secure Remote Services version 3 gateway provides the ability to monitor both on-site protection systems and DDVE instances, and cloud-based DDVE instances.
Steps
Select
Maintenance > Support > Autosupport.
Click
Configure in the Channel row in the Support area.
The Configure Dell Support Delivery dialog box appears. The delivery method is displayed after the Channel label in the Support area.
In the
Channel list box, select
Secure Remote Services.
Type the gateway hostname, and select the local IP address for the system.
Click
OK.
Type the service link username and password.
Click
Register.
Secure Remote Services details are displayed in the Autosupport panel.
To test ConnectEMC operation, use the CLI.
#support connectemc test
Sending test message through ConnectEMC...
Test message successfully sent through ConnectEMC.
CLI equivalent
Steps
To set up the administrator email, enter:
# config set admin-email dd_admin1@emc.com
The Admin Email is: dd_admin1@emc.com
To register the system to the gateway (Secure Remote Support), enter:
# support connectemc device register ipaddr esrs-gateway [host-list] [ha-peer ipaddr]
CAUTION:When configuring Secure Remove Services delivery on an HA pair:
The
ha-peer parameter is required when configuring Secure Remote Services on HA pairs to register both nodes.
The customer must provide Service Link credentials to run the
support connectemc device register command on an HA pair, because attempting to register the HA pair as a user will fail and cause the RSA key token to become out of synch.
To enable the sending of autosupports, enter:
# support notification enable all
Enabled sending autosupport and alerts to EMC.
To set the notification method to ConnectEMC, enter:
# support notification method set connectemc
Support notification method set to "connectemc".
To show the notification setup, enter:
# support notification show all
Notification Status Destination
------------ ------- -----------------------
alerts enabled ftp://111.111.11.111:11
autosupport enabled ftp://111.111.11.111:11
------------ ------- -----------------------
To show the notification setup, enter:
# support connectemc config show
ConnectEMC configuration:
ESRS gateway IP/hostname: esrs-gateway.datadomain.com
Registered device IP(s) 10.25.246.70
To test the configuration after enablement, enter:
# support connectemc test
Sending a test event...
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