We recommend enabling AutoSupport (ASUP) in DDVE. Although Experience, Secure Remote Services (ESRS) is not yet supported in AWS, you can use the email transfer server to transfer ASUP files.
About this task
Set up the following items to ensure that ASUPs and alert emails from the DDVE instance are sent to Dell EMC.
Administrator: Specify a password and email address for the administrator.
Email/location: Specify the mail sever to use to send outgoing alert and ASUPs to recipients. Recipients are subscribers to groups. A default group is created that contains the email addresses of the administrator and a Dell EMC email address, autosupportalert@autosupport.datadomain.com. The location field is for information only.
Review the summary carefully. The default email address for alerts and autosupport emails is autosupportalert@autosupport.datadomain.com. A detailed autosupport and an alert summary are scheduled to run daily at 6:00 AM system time.
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