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DataIQ 2.2 Admin Guide

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Troubleshooting logs and diagnostic script

DataIQ includes logfiles and a diagnostic script for troubleshooting issues.

DataIQ log files and locations

Log file Description
/opt/dataiq/backup/timescale/log/* Storage management data backup.
/opt/dataiq/maunakea/claritynow/log/* Server processes, including launching, running, and informational messages.
/opt/dataiq/maunakea/data/timescale/pg_log/*.log TimescaleDB error logs
/opt/dataiq/imanager/srs/log/telemetry/ SRS: Removal of personally-identification information (PII).
/opt/dataiq/install/playbook.log Install, upgrade, and uninstall.
/opt/dataiq/install/dataiq_install.log Install.
/opt/dataiq/install/dataiq_upgrade.log Upgrade.
/var/log/dataiq/alertmanager.log/* Alert manager.
/var/log/containers/* Variety of issues, including authentication, Active Directory, and LDAP.
/var/log/dataiq/clew.log/* Clew certification and API gateway.
/var/log/dataiq/collector.log/* Minotaur for storage monitoring.
/var/log/dataiq/data-mover.log/* Data Mover plugin.
/var/log/dataiq/dataiq-plugin-<plugin name>.log/*

DataIQ plugin (Plugins appear in Kubernetes with labels like dataiq-plugin-audited-delete.)

/var/log/dataiq/grafana.log/* Grafana shows UI for storage management.
/var/log/dataiq/imanager.log/* IManager, includes backup, collecting Kubernetes info.
/var/log/dataiq/ixui.log/* Web-based UI.
/var/log/dataiq/keycloak.log/* Keycloak.
/var/log/dataiq/keycloakdb.log/* Keycloak database.
/var/log/dataiq/kube-state-metrics.log/* Kubernetes metrics.
/var/log/dataiq/metadata.log/* Metadata, Grafana and protocol latency alerts for storage monitoring.
/var/log/dataiq/node-exporter.log/* Node exporter.
/var/log/dataiq/timescale.log/* TimescaleDB storage monitoring.
/var/log/dataiq/tsdb-data-migration.log/* TimescaleDB data migration.
/var/log/dataiq/tsdb-down-sampling.log/* TimescaleDB down sampling.
/var/log/dataiq/tsdb-schema-upgrade.log/* TimescaleDB schema upgrade.

DataIQ diagnostic script

  1. On the DataIQ server, to detect potential issues in DataIQ:
    /opt/dataiq/bin/svc_dataiq_diagnostic.sh

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