Dell PowerProtect Cyber Recovery 19.16 Product Guide

Review the Cyber Recovery service logs

Review the Cyber Recovery service logs for information about multilink issues. The Cyber Recovery apps service log file might display the following errors:

• Code:999 Message:Conflict with existing bonds—A bond already exists on the CyberSense server for the DD system and the CyberSense IP address in the multilink definition that you are trying to create. Remove the existing bond from the CyberSense server.
• Code:999 Message:RTNETLINK answers: File exists—An IP route already exists on the CyberSense server for the DD system IP address used in the multilink definition that you are trying to create. Remove the existing IP route.

Removing the CyberSense software or decommissioning the CyberSense server

You cannot delete CyberSense virtual machines before removing the associated multilink definitions and the CyberSense assets from the Cyber Recovery deployment. Ensure that you follow the order of these steps:

1. Delete the multilink definitions.
2. Delete the CyberSense assets configured in the Cyber Recovery deployment.
3. Delete the CyberSense virtual machines.