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Dell PowerProtect Cyber Recovery 19.16 Product Guide

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Configuring a telemetry report

Enable the telemetry feature and schedule a telemetry report that is sent to Dell Technologies for troubleshooting purposes.

Prerequisites

  • You are logged in as the security officer.
  • You have a valid email address.
  • The mail server is enabled to receive email messages.

About this task

The telemetry report provides information about Cyber Recovery components, such as:

  • Policies
  • Applications
  • Cyber Recovery versions for installations and updates
  • Cyber Recovery services
  • Vault DD storage
  • Mail server

The telemetry report sends telemetry information to dataprotection-telemetry@emc.com.

NOTE:If domain restrictions are enabled, the telemetry report is sent; restricted domains are ignored.

Steps

  1. From the Masthead Navigation, click Icon with an image of a gear. to access the System Settings list.
  2. Click Support > Telemetry Reports.
  3. Swipe right on the slider to enable telemetry reporting.
  4. Complete the Frequency and Next Run fields, and then click Save.
    The maximum number of days is 30, and the minimum is 1 day.
    NOTE:The Cyber Recovery UI uses the same time zone as the Cyber Recovery management host for the scheduled time.
  5. Swipe left on the slider to disable telemetry reporting.

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