After you have configured an email server in the
Cyber Recovery vault, enable mail server support to route and deliver
Cyber Recovery email notifications to
Cyber Recovery users, and set restricted domains for email addresses for users and the reporting feature.
Prerequisites
You are logged in as the security officer.
The email server must support TLS 1.2 or TLS 1.3, otherwise email messages are not sent.
About this task
If you do not enable this option, the
Cyber Recovery software assumes that the local Postfix email service is the default email service. If you use Postfix, ensure that you configure TLS to prevent vulnerabilities.
NOTE: We do not recommend that you configure Postfix for your
Cyber Recovery deployment; use the
Cyber Recovery UI to enable mail server support.
Steps
From the Masthead Navigation, click
to access the
System Settings list.
Click
Support > Mail Server Settings.
To enable mail server support, under
Mail Settings, swipe right on the slider.
The dialog box displays configuration fields.
Enter or modify the values in the following fields:
Table 1. Mail server settings fieldsThis table lists the mail server settings fields that you can modify.
Field
Description
Mail Server
Specify the
Cyber Recovery email server.
Port
Specify a port number. The default port number is 25.
Sender's Email Address
Specify the email address that delivers
Cyber Recovery alert messages. The default value is
noreply@cyberrecovery.
NOTE:The delivered email displays the first part of the email address. For example, if the sender's email address is
CyberRecovery@acme.com, the email message shows that it is from
CyberRecovery.
Username
Specify the username that you recorded when you created the SMTP credentials.
Password
Specify the password that you recorded when you created the SMTP credentials.
Click
Save.
To set restricted domains for user email and for the report feature, under
Domain Restrictions:
Swipe right on the slider to enable domain restrictions.
In the
Allowable Domains field, enter the allowed domains.
If domain restrictions are enabled, an error message is displayed if you enter an email address that is not allowed to add a user or for an analysis report. When a report schedule runs, a critical alert indicates that the report schedule includes email addresses with restricted domains.
To manage restricted domains, do the following:
Swipe left on the slider to disable restricted domains.
In the Allowable Domains field, type the allowed domains.
You cannot add a duplicate name.
To delete a domain, click
X
Click
Save.
Next steps
In the
Cyber Recovery UI:
Go to
Administration > Users to add or edit users, and ensure that the
Email field includes a valid email address.
Go to
Administration > Alert Notifications and click
Send Test Email to receive an email message.
If you do not receive an email message, contact your email network teams to isolate any port/firewall issues or junk email settings.
NOTE:You can also use the AWS SES portal to see the send requests, which verify that the
Cyber Recovery software is sending email messages using Amazon SES.
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