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Dell PowerProtect Cyber Recovery 19.13 Product Guide

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Initiating an Avamar recovery in the Cyber Recovery UI

Initiate a recovery in the Cyber Recovery UI and then complete the recovery by performing manual steps on the Avamar application server in the Cyber Recovery vault.

Prerequisites

This procedure assumes:

  • The Avamar application is installed in the Cyber Recovery vault and defined as an application asset in Cyber Recovery.
  • A known good Cyber Recovery policy is available to use as a recovery sandbox.
  • Usernames and passwords are available.
  • You have acquired the latest copy of the lockbox_restore.pl file from the Dell Online Support site (see Knowledge Base Article Number 000181972 ) and placed it in the /home/admin directory on the production Avamar server as an executable file. As of the date of this publication, the version of this file is 19.5.100-77.
    NOTE:Access to Knowledge Base Article depends on your login credentials. If you do not have access to a document, contact your Dell Technologies representative.
  • Data Domain SCP is enabled. SCP might be disabled as part of security hardening, but it must be enabled for recovery.

Steps

  1. Verify that SCP is enabled:
    1. Use PuTTY to log in to the vault DD system as sysadmin.
    2. Type adminaccess show.
      The SCP setting is displayed near the top of the output.
    3. If SCP is disabled, type adminaccess enable scp.
  2. Log in to the Cyber Recovery UI.
  3. From the Main Menu, click Recovery.
  4. On the Recovery content pane, click Copies, select a last known good copy, and then click Application.
  5. Select a last known good copy and click Application.
  6. In the Application dialog box, select Avamar from the list menu and click Apply.
    The Cyber Recovery software runs a job that creates a recovery sandbox on the DD system and populates it with the selected copy, which will be available to the Avamar application host.
  7. Wait for the recovery application job to complete before proceeding. From the Main Menu, click Jobs to monitor the job's progress.
  8. From the Recovery content pane, click Recovery Sandboxes.
    The avamar-<SystemID> name (for example, avamar-1560177494) is listed.
    NOTE:Record the SystemID of the avamar-<SystemID> name, which the following steps require. The SystemID, also known as the hfsctime, is appended to the Avamar MTree name.
  9. Optionally, to verify the SystemID, log in to the vault DD system as sysadmin and type ddboost storage-unit show.
    The output displays both the SystemID and the DD Boost user associated with the Avamar MTree. Record this information.

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