Initiating an Avamar recovery in the
Cyber Recovery UI
Initiate a recovery in the
Cyber Recovery UI and then complete the recovery by performing manual steps on the Avamar application server in the
Cyber Recovery vault.
Prerequisites
This procedure assumes:
The Avamar application is installed in the
Cyber Recovery vault and defined as an application asset in
Cyber Recovery.
A known good Cyber Recovery policy is available to use as a recovery sandbox.
Usernames and passwords are available.
You have acquired the latest copy of the
lockbox_restore.pl file from the Dell Online Support site (see Knowledge Base Article Number 000181972 ) and placed it in the
/home/admin directory on the production Avamar server as an executable file. As of the date of this publication, the version of this file is 19.5.100-77.
NOTE:Access to Knowledge Base Article depends on your login credentials. If you do not have access to a document, contact your Dell Technologies representative.
Data Domain SCP is enabled. SCP might be disabled as part of security hardening, but it must be enabled for recovery.
Steps
Verify that SCP is enabled:
Use PuTTY to log in to the vault DD system as
sysadmin.
Type
adminaccess show.
The SCP setting is displayed near the top of the output.
If SCP is disabled, type
adminaccess enable scp.
Log in to the
Cyber Recovery UI.
From the
Main Menu, click
Recovery.
On the
Recovery content pane, click
Copies, select a last known good copy, and then click
Application.
Select a last known good copy and click
Application.
In the
Application dialog box, select Avamar from the list menu and click
Apply.
The
Cyber Recovery software runs a job that creates a recovery sandbox on the DD system and populates it with the selected copy, which will be available to the Avamar application host.
Wait for the recovery application job to complete before proceeding. From the
Main Menu, click
Jobs to monitor the job's progress.
From the
Recovery content pane, click
Recovery Sandboxes.
The
avamar-<SystemID> name (for example,
avamar-1560177494) is listed.
NOTE:Record the SystemID of the
avamar-<SystemID> name, which the following steps require. The SystemID, also known as the
hfsctime, is appended to the Avamar MTree name.
Optionally, to verify the SystemID, log in to the vault DD system as
sysadmin and type
ddboost storage-unit show.
The output displays both the SystemID and the
DD Boost user associated with the Avamar MTree. Record this information.
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