- Notes, cautions, and warnings
- Executive summary
- Solution Overview
- Prerequisites
- Environmental requirements
- Power distribution unit (PDU) power-drop requirements
- Azure connection, identity store, and billing-model decisions
- Choosing connection options and identity store
- Features that are impaired or unavailable in disconnected mode
- Required customer-provided security certificates
- Mandatory certificates
- Optional PaaS certificates
- Certificate requirements and validation
- License requirements
- Azure Stack Hub endpoints and customer port requirements
- Hardware Infrastructure
- Hardware components
- Overview
- PowerEdge R840 server for dense and GPU scale units
- PowerEdge R740xd server for hybrid scale units
- PowerEdge R640 server for HLH and all-flash scale units (GPU support)
- PowerSwitch N3248TE-ON management switch
- PowerSwitch S5248F-ON ToR switch
- Cisco Nexus 93180YC-FX switch
- Cisco Nexus 9348GC-FXP switch
- Switch dimensions
- Dell Integrated System factory-rack dimensions
- Rail kit information
- Dense scale unit configuration
- Hybrid scale-unit configuration
- All-flash scale-unit configuration
- All-flash tactical configuration
- Hardware components
- Networking and Cabling
- Operations and Management Software
- Security
- Maintaining the Solution
- Backup and Recovery
- Conclusion
- License Retrieval
- Dell Technologies Support and Consulting Offerings
Dell Integrated System for Microsoft Azure Stack Hub Tech Book
ProSupport Plus for Enterprise
The following figure provides a comparison of the ProSupport and ProSupport Plus services.
| Service | ProSupport | ProSupport Plus |
| Remote technical support | 24x7 | 24x7 |
| Onsite support |
Next Business Day or Mission Critical |
Mission Critical |
| Automated issue detection and case creation | Yes | Yes |
| Self-service case initiation and management | Yes | Yes |
| Hypervisor, operating environment software, and operating system support | Yes | Yes |
| Priority access to specialized support experts | Yes | |
| Designated service account management expert | Yes | |
| Periodic assessments and recommendations | Yes | |
| Monthly contract renewal and support history reporting | Yes | |
| Systems maintenance guidance | Semi-annual |
ProSupport Plus provides the following benefits:
- Better system performance and health—Dell Technologies experts and tools help you avoid problems that are associated with incompatible hardware, software, and BIOS and firmware versions.
- Collaboration—Dell Technologies and your Technology Service Manager work with you during the entire process, from data collection through delivery and perform the analysis for you.
- Automation—SupportAssist Enterprise and the Dell Technologies alerting and monitoring system provide proactive, automated issue detection, notification, case creation, and reporting that reduces the systems maintenance data-collection effort.
The solution includes standard next-business-day parts replacement, which can be updated to four-hour replacement in many service areas.
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