Dell EMC Avamar for VMware 19.7 User Guide

Purpose

This guide describes various methods and strategies for protecting VMware virtual machines.

Audience

The information in this publication is intended for system administrators who are familiar with:

• Basic Avamar system administration principles, and procedures found in the Avamar Administration Guide
• Other Avamar client software information (primarily installation, and configuration procedures) found in various Avamar client guides

A comprehensive discussion of basic Avamar system administration concepts and principles, such as clients, datasets, schedules, retention policies, and backup policies, is beyond the scope of this publication. The Avamar Administration Guide provides details.

Revision history

The following table presents the revision history of this document.

Related documentation

The following Dell EMC publications provide additional information:

• E-LAB Navigator at https://elabnavigator.dell.com/eln/elnhome
• Avamar Release Notes
• Avamar Administration Guide
• Avamar Operational Best Practices Guide
• Avamar Product Security Guide
• Avamar Backup Clients User Guide
• Avamar for Exchange VSS User Guide
• Avamar for IBM DB2 User Guide
• Avamar for Lotus Domino User Guide
• Avamar for Oracle User Guide
• Avamar for SharePoint VSS User Guide
• Avamar for SQL Server User Guide
• Avamar vSphere Web Client Administration Guide

The following VMware publications provide additional information:

• Introduction to VMware vSphere
• Getting Started with ESX
• vSphere Basic System Administration
• vSphere Resource Management Guide
• vSphere Web Access Administrator's Guide
• ESX and vCenter Server Installation Guide
• ESX Configuration Guide
• VMware Data Recovery Administration Guide

Typographical conventions

Where to get help

The Avamar support page provides access to licensing information, product documentation, advisories, and downloads, as well as how-to and troubleshooting information. This information may resolve a product issue before contacting Customer Support.

To access the Avamar support page:

1. Go to https://www.dell.com/support.
2. Type a product name in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box.
3. Select the product from the list that appears. When you select a product, the Product Support page loads automatically.
4. (Optional) Add the product to the My Products list by clicking Add to My Saved Products in the upper right corner of the Product Support page.

Documentation

The Avamar product documentation provides a comprehensive set of feature overview, operational task, and technical reference information. To supplement the information in product administration and user guides, review the following documents:

• Release notes provide an overview of new features and known limitations for a release.
• Technical notes provide technical details about specific product features, including step-by-step tasks, where necessary.
• White papers provide an in-depth technical perspective of a product or products as applied to critical business issues or requirements.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

1. Go to https://www.dell.com/support.
2. Under the Support tab, click Knowledge Base.
3. Type either the solution number or keywords in the search box. Optionally, you can limit the search to specific products by typing a product name in the search box and then selecting the product from the list that appears.

Online communities

Go to Community Network at https://www.dell.com/community for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all products.

Live chat

To engage Customer Support by using live interactive chat, click Join Live Chat on the Service Center panel of the Avamar support page.

Service requests

For in-depth help from Customer Support, submit a service request by clicking Create Service Requests on the Service Center panel of the Avamar support page.

To review an open service request, click the Service Center link on the Service Center panel, and then click View and manage service requests.

Enhancing support

It is recommended to enable ConnectEMC and Email Home on all Avamar systems:

• ConnectEMC automatically generates service requests for high priority events.
• Email Home sends configuration, capacity, and general system information to Customer Support.

Comments and suggestions

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