Dell Avamar for Oracle 19.10 User Guide

Purpose

This guide describes how to install, configure, administer, and use the Avamar Plug-in for Oracle.

Audience

This document is intended for:

• System administrators who are responsible for installing software and maintaining servers and clients on a network
• Oracle Database Administrators (DBAs) who are responsible for backing up and maintaining Oracle databases

Revision history

The following table presents the revision history of this document:

Related documentation

The following publications provide additional information:

• ELAB Navigator at https://elabnavigator.dell.com/eln/elnhome
• Avamar Administration Guide
• Avamar Backup Clients User Guide
• Avamar for Windows Server User Guide
• Avamar Operational Best Practices Guide
• Avamar Release Notes
• Avamar and Data Domain System Integration Guide

Typographical conventions

Where to get help

The Avamar support page provides access to licensing information, product documentation, advisories, and downloads, as well as how-to and troubleshooting information. This information may resolve a product issue before contacting Customer Support.

To access the Avamar support page:

1. Go to https://www.dell.com/support.
2. Type a product name in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box.
3. Select the product from the list that appears. When you select a product, the Product Support page loads automatically.
4. (Optional) Add the product to the My Products list by clicking Add to My Saved Products in the upper right corner of the Product Support page.

Documentation

The Avamar product documentation provides a comprehensive set of feature overview, operational task, and technical reference information. To supplement the information in product administration and user guides, review the following documents:

• Release notes provide an overview of new features and known limitations for a release.
• Technical notes provide technical details about specific product features, including step-by-step tasks, where necessary.
• White papers provide an in-depth technical perspective of a product or products as applied to critical business issues or requirements.

Knowledgebase

The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx) or by keyword.

To search the Knowledgebase:

1. Go to https://www.dell.com/support.
2. Under the Support tab, click Knowledge Base.
3. Type either the solution number or keywords in the search box. Optionally, you can limit the search to specific products by typing a product name in the search box and then selecting the product from the list that appears.

Online communities

Go to Community Network at https://www.dell.com/community for peer contacts, conversations, and content on product support and solutions. Interactively engage online with customers, partners, and certified professionals for all products.

Live chat

To engage Customer Support by using live interactive chat, click Join Live Chat on the Service Center panel of the Avamar support page.

Service requests

For in-depth help from Customer Support, submit a service request by clicking Create Service Requests on the Service Center panel of the Avamar support page.

To review an open service request, click the Service Center link on the Service Center panel, and then click View and manage service requests.

Enhancing support

It is recommended to enable Dell Connectivity and Email Home on all Avamar systems:

• Dell Connectivity automatically generates service requests for high priority events.
• Email Home sends configuration, capacity, and general system information to Customer Support.

Comments and suggestions

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• Go to https://contentfeedback.dell.com/s, and submit a ticket.
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