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Dell Avamar for Oracle 19.10 User Guide

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Level-1 backup of a large database fails with a snapview timeout

A level-1 backup of a large (300 GB) database that you perform from Avamar Administrator fails with a snapview timeout. This issue is specific to Windows.

The log file contains the following error messages:

2014-04-03 16:04:26 avoracle Error <7011>: Unable to
successfully process snapview workorder because of timeout on
wait for snapview workorder MOD-1364973477725#0 (pid:3002-Oracle).
Please increase subprocess timeout using
--[avoracle]subprocesstimeoutsecs option and try again.
2014-04-03 16:04:26 avoracle Info <7271>: Final summary
generated subwork 1, cancelled/aborted 0, snapview 24,
exitcode 0

To work around this issue, set the --[avoracle]subprocesstimeoutsecs option to 350:

  1. In the Backup Command Line Options dialog box, click More.

    The dialog box expands to display the Enter Attribute andmEnter Attribute Value fields.

  2. Type --[avoracle]subprocesstimeoutsecs in the Enter Attribute field.
  3. Type 350 in the Enter Attribute Value field.
  4. Click +.
  5. Click OK.

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