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Alienware Area-51 R5 Service Manual

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Clearing Forgotten Passwords

NOTE Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
  1. Lay the chassis on the left side.
  2. Remove the stability foot.
  3. Remove the left and right side-panels. See “Removing the side panels”.
  4. Locate the password reset jumper (PASSWORD_CLR1) on the system board. See “system-board components”.
  5. Remove the jumper plug from pins 2 and 3.
  6. Fix it on pins 1 and 2.
  7. Wait for approximately five seconds to clear the password setting.
  8. Remove the jumper plug from pins 1 and 2 and replace it on pins 2 and 3.
    Image: Clearing forgotten passwords
  9. Replace the left and right side-panels. See “Replacing the side panels”.
  10. Replace the stability foot.

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